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Senior Flex Account Manager

Ref: AS3142642

Milton Keynes, UK

£55,000

  • Permanent
  • Client Relationship Expert
  • Operational Efficiency Enhancer
  • Revenue Growth Specialist

About the candidate

This experienced Senior Flex Account Manager has a rich background in the energy sector, specifically dealing with industrial and commercial markets. They bring a wealth of experience in account management, focusing on client relationships and operational efficiency. Their professional journey includes pivotal roles in client management and service delivery, where they have consistently driven revenue growth and operational improvements. Their hands-on approach in managing client portfolios, coupled with their strong analytical skills, makes them a valuable asset in navigating the complexities of the energy market.

What makes them great?

  • Revenue Growth: Successfully increased contract renewals by 20% through effective client management, contributing significantly to business development.
  • Process Improvement: Implemented changes that led to a 15% improvement in response times, enhancing customer service efficiency.

Areas of expertise

  • Account Management: Proficient in managing large portfolios of industrial and commercial clients, tailoring energy solutions to meet complex requirements.
  • Operational Efficiency: Demonstrated ability in streamlining processes and improving service delivery metrics, leading to reduced billing disputes and enhanced invoice accuracy.
  • Client Relationship Management: Skilled in building and maintaining strong relationships, resulting in increased client retention and satisfaction.