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Senior Head of Operations

Ref: AS4317691

Newport, UK

£70,000

  • Permanent
  • Strategic Operational Leadership
  • Process Optimisation Expert
  • Team Development Specialist

About the candidate

The candidate is an established operations leader with over a decade of hands-on experience predominantly within the retail sector. Specialising in retail transformation and operational excellence, they have successfully held leadership roles in various environments, including global operations and national level retail chains. They excel in strategic planning, leading significant transformation initiatives that align with broader business goals while enhancing customer satisfaction and operational efficiencies.

Their career is distinguished by their ability to foster a team-oriented culture, where innovation is at the forefront. Their strategic vision and detailed analytical approach have enabled them to drive notable business improvements consistently. Highly skilled in stakeholder engagement, they have a proven track record of collaborating with cross-functional teams to achieve common objectives, making them a valuable asset to any prospective employer seeking leadership in operations.

What makes them great?

  • Cost-saving Initiatives: Spearheaded transformational initiatives within a global retail chain, achieving a 20% reduction in operational costs.
  • Revenue Growth: Collaborated on strategies that increased footfall and customer satisfaction, which contributed to enhanced revenue at a mid-size fashion retailer.
  • Process Optimisation: Implemented best practices that markedly improved efficiency across multiple retail operational units.

Areas of expertise

  • Strategic Planning: Proficient in developing and implementing strategic operational plans that correspond with the company's overall business goals.
  • Team Leadership and Development: Experienced in cultivating a collaborative working environment, enhancing team skills and morale to meet business necessities.
  • Data Analysis and Decision Making: Demonstrates an analytical, data-driven approach to decision making, ensuring optimal business outcomes.