Senior Key Account Manager
Ref: AS4865466
London, UK
£80,000
- Permanent
- Strategic Account Management
- Customer Satisfaction Improvement
- Revenue Growth
About the candidate
The candidate is an established Senior Key Account Manager with a robust background in account management and considerable expertise in driving commercial growth within the partner fulfilment sector. Known for their exceptional relationship-building skills, they excel in managing strategic accounts and utilising data-driven insights to guide trading decisions. Their adeptness in collaborating cross-functionally with teams like Product, Marketing, and Customer Care has consistently led to enhanced customer experiences and improved sales performance. As a natural leader, they have a strong track record of inspiring teams to achieve excellence and fostering an inclusive culture that is in harmony with organisational values.
What makes them great?
- Revenue Growth: Demonstrated success in implementing joint business plans with a reported 30% increase in yearly revenue.
- Customer Satisfaction Improvement: Drove initiatives that boosted customer satisfaction by 20%.
- Key Partnership Enhancement: Effectively manages important relationships and strategic planning, significantly contributing to business success.
Areas of expertise
- Strategic Account Management: Expert in overseeing high-value brand partnerships and enhancing sales through data-informed strategies.
- Customer Relationship Development: Skilled in nurturing significant client relationships and ensuring a high level of engagement and satisfaction.
- Leadership and Team Collaboration: Proven ability to lead and inspire teams, ensuring alignment with company goals while promoting an inclusive work environment.