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Senior Key Account Manager

Ref: AS4865466

London, UK

£80,000

  • Permanent
  • Strategic Account Management
  • Customer Satisfaction Improvement
  • Revenue Growth

About the candidate

The candidate is an established Senior Key Account Manager with a robust background in account management and considerable expertise in driving commercial growth within the partner fulfilment sector. Known for their exceptional relationship-building skills, they excel in managing strategic accounts and utilising data-driven insights to guide trading decisions. Their adeptness in collaborating cross-functionally with teams like Product, Marketing, and Customer Care has consistently led to enhanced customer experiences and improved sales performance. As a natural leader, they have a strong track record of inspiring teams to achieve excellence and fostering an inclusive culture that is in harmony with organisational values.

What makes them great?

  • Revenue Growth: Demonstrated success in implementing joint business plans with a reported 30% increase in yearly revenue.
  • Customer Satisfaction Improvement: Drove initiatives that boosted customer satisfaction by 20%.
  • Key Partnership Enhancement: Effectively manages important relationships and strategic planning, significantly contributing to business success.

Areas of expertise

  • Strategic Account Management: Expert in overseeing high-value brand partnerships and enhancing sales through data-informed strategies.
  • Customer Relationship Development: Skilled in nurturing significant client relationships and ensuring a high level of engagement and satisfaction.
  • Leadership and Team Collaboration: Proven ability to lead and inspire teams, ensuring alignment with company goals while promoting an inclusive work environment.