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Senior Operations Manager

Ref: 154910

Merseyside

£70,000

  • Permanent
  • Automation Expert
  • Strategic Project Leadership
  • Multi-Channel Retail

About the candidate

A proactive Senior Operations Manager with extensive experience across warehouse and logistics sectors, specifically in multi-channel retail and third-party logistics environments. With over 20 years of experience, this candidate excels in areas of operational transformation, project management, and strategic implementation, enhancing efficiency and reducing costs. The candidate has a solid track record of leading large-scale distribution centres, both automated and manual, and is adept in areas including startup, expansion, and transformation projects. Known for a collaborative approach, they've continually delivered results that align with corporate objectives and customer satisfaction.

The individual's career showcases a history of cost reduction, process optimisation, and team leadership. The candidate has successfully handled the integration and scaling of operations to manage peak demands and continuous growth scenarios, making strategic decisions that align with long-term business goals. Their hands-on approach in mentoring and development of teams has been beneficial in establishing high-performing operational frameworks.

What makes them great?

  • Reduced annual detention and demurrage costs by £200k through enhanced forecasting and planning initiatives.
  • Facilitated 40% payroll efficiency savings by merging operational teams and creating a comprehensive cross-functional training agenda.
  • Secured £350k in annual savings by effectively migrating a third-party delivery process to an in-house management solution, streamlining operations and cutting costs.

Areas of expertise

  • Operational Expertise: Proficient in managing high-volume distribution centres including overseeing all aspects of multi-channel retail and e-commerce fulfilment, lean process optimisation, and end-to-end supply chain operations.
  • Systems & Technology: Skilled in utilising technology such as Warehouse Management Systems (WMS) and SAP, as well as implementation of automated systems like Cross Belt Sorters and voice picking innovations.
  • Financial & Project Management: Demonstrated capability in managing budgets, cost centre control, and delivering high-profile, in-house projects that achieve substantial cost savings while enhancing operational efficiency.