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Senior Operations Manager

Ref: AS4548908

Northampton, UK

£57,000

  • Permanent
  • Expert In Healthcare Logistics
  • Operational Efficiency Specialist
  • Skilled Team Leader

About the candidate

The candidate is a distinguished Senior Operations Manager possessing expertise in logistics and transportation in the healthcare sector. Their professional portfolio underscores a robust ability to lead teams and oversee operations that demand adherence to quality and efficiency. With a history at a regional logistics provider specialising in healthcare deliveries, a national supply chain firm, and a mid-sized healthcare distributor, they bring a wealth of experience in managing operations that are both large-scale and critical in nature. A focus on continual improvement, staff training, and stakeholder relationship management highlights their strategically forward-thinking approach.

This candidate’s inclusive leadership style not only enhances team productivity but also fosters a collaborative work environment. Their resilience and problem-solving capacity come to the forefront in settings that are challenging, making them an ideal fit for dynamic and demanding roles.

What makes them great?

  • Cost and Process Optimisation: Implemented strategies that have consistently proven to lower costs and improve service levels, such as increasing operational efficiency by 20% and service agreement levels by 15%.
  • Leadership in High-Stakes Environments: Showcased the capacity to successfully lead teams and manage operations in fast-paced, high-stake environments, resulting in improved team engagement and overall service delivery.
  • Problem Solving and Innovation: Demonstrated ability to solve complex problems and innovate within logistical operations, effectively implemented a new tracking system that boosted efficiency and transparency.

Areas of expertise

  • Operational Efficiency: Proven experience in enhancing system processes to improve service delivery, evidenced by a 20% increase in operational efficiency in previous roles.
  • Team Leadership and Development: Adept in leading diverse teams, with a focus on talent development and performance management to uphold high service standards.
  • Stakeholder Engagement: Skilled at building and maintaining relationships with key stakeholders, resulting in significant increases in client retention and satisfaction.