Senior Operations Manager

Ref: 614979

Chelmsford, UK

£65,000 | £350 per day

• Permanent / Contract
• Operational Excellence
• Cost Efficiency
• Strategic Leadership

About the candidate

The candidate is an accomplished Senior Operations Manager with extensive experience in multi-site warehousing, logistics, and parcel delivery operations across the UK and Europe. They have demonstrated expertise in scaling operations, managing substantial labour and operating budgets, and leading large teams. Their strategic leadership has contributed to significant improvements in P&L management, 3PL performance, and continuous improvement within high-volume, e-commerce driven environments.

They bring a wealth of experience from having direct oversight of various European operations, leading to expanded operational capacity and substantial cost savings. Their approach has consistently resulted in improved service performance and operational excellence, making them a valuable asset in any senior management role.

What makes them great?

• Proven record in handling multi-million pound budgets, with notable cost efficiencies and shrink reductions.
• Expertise in scaling operations and leading large teams to exceed service and performance targets, including driving a 30% reduction in operating costs and facilitating a 20x volume growth across several international markets.
• Strong leadership in 3PL management, achieving 100% service performance over extended periods through effective partner engagement and strategy implementation.

Areas of expertise

• Multi-Site Warehousing & Fulfilment Operations
• Parcel & Carrier Network Management
• Full P&L Ownership & Cost Control
• 3PL & Vendor Performance Management
• Continuous Improvement & Operational Transformation