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Service Business Development Manager

Sheffield, UK

£41,000

  • Permanent
  • Client Portfolio Management
  • Targeted Customer Engagement
  • Proven Revenue Growth

About the candidate

The candidate is an accomplished Service Business Development Manager with a robust experience in service solutions, sales, and customer relationship management. Having worked across a range of roles from Sales Associate to Service Sales Executive within service-oriented sectors like regional service provision and national equipment supply, they bring a wealth of industry knowledge and a track record of enhancing sales and customer engagement. This professional has consistently demonstrated the ability to develop effective sales strategies, manage significant client portfolios, and drive revenue growth through innovative service solutions.

With a strong focus on meeting and exceeding sales targets, the candidate has been pivotal in increasing contract renewals and acquiring new service contracts. Their success is underpinned by excellent IT literacy, a deep understanding of CRM systems, and a collaborative approach to cross-functional teamwork. Always aiming to enhance customer satisfaction, they are equipped to deliver outstanding results in dynamic and competitive environments.

What makes them great?

  • Revenue Growth: Proven track record of driving revenue improvements, with significant increases in contract renewals (30%) and new client acquisitions (25%).
  • Collaborative Teamwork: Excels in cross-functional team settings, fostering cooperation to achieve shared objectives and optimise service delivery.
  • Customer-Focused Approach: Deep commitment to customer satisfaction, implementing targeted engagements and performance reviews to ensure client needs are met.

Areas of expertise

  • Client Portfolio Management: Effective management and growth of extensive client portfolios through strategic engagement and excellent relationship-building abilities.
  • Sales Strategy Development: Skilled in crafting and implementing profitable sales strategies targeting service contracts within the field sales environment.
  • Customer Relationship Management: Proficient in the use of CRM systems to enhance customer interactions and leverage data for sales success.