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Service Centre Manager

Ref: AS9108687

Birmingham, UK

£35,000

  • Permanent
  • Business Growth
  • Operational Excellence
  • Team Development

About the candidate

The candidate is an accomplished Service Centre Manager with an extensive background in managing service centres in the engineering sector, specifically within industrial machinery. They bring a robust experience in P&L management, team leadership, and achieving operational excellence, with a strong track record of enhancing business growth while upholding safety and compliance in demanding environments. This professional is celebrated for their collaborative approach, effectively aligning team objectives with corporate strategies, fostering a culture of continuous improvement, and building high-performing teams.

Their hands-on leadership style and dedication to employee development are particularly suited for directing operations at the Birmingham Service Centre, enabling them to substantially impact operational efficiency and team performance.

What makes them great?

  • Business Growth: Instrumental in expanding market share and enhancing customer satisfaction through effective business growth strategies and operational adjustments.
  • Performance Improvement: Implemented performance metrics that led to a 20% increase in efficiency within the service centre operations.
  • Waste Reduction and Safety Enhancement: Achieved a 15% reduction in waste and improved safety compliance scores by developing enhanced training programs.

Areas of expertise

  • P&L Management: Demonstrated proficiency in managing profitability and loss, directing budgetary responsibilities, and ensuring financial accountability within high-stakes environments.
  • Operational Excellence: Proven ability in driving operational improvements, including a 20% efficiency increase through strategic performance metrics implementation.
  • Team Leadership and Development: Strong leadership skills focused on developing teams, enriching staff competencies and fostering a teamwork-oriented atmosphere.