Service Project Manager
Ref: AS2372522
London, UK
£55,000
- Permanent
- Experienced In Water And Environmental Services
- Operations And Logistics Management Expert
- Data-Driven Decision Making
About the candidate
This candidate brings substantial experience as a Service Project Manager, primarily honed within the water and environmental services sector. Having successfully undertaken roles in operations and logistics, they possess a robust capability for enhancing operational efficiency through innovative management systems and a data-driven approach. Renowned for their leadership, the candidate has a proven track record of nurturing teams in both office and field settings to drive performance and improve customer satisfaction. Their career is marked by impactful implementations of scheduling and field service management tools that have significantly boosted efficiency and client relations.
What makes them great?
- Efficiency Enhancement: Implemented management software leading to notable operational improvements, evidenced by a 20% enhancement in job completion rates.
- Customer Satisfaction: Directed initiatives that reduced complaints and increased client satisfaction scores by 15% through strategic improvements in customer service.
Areas of expertise
- Operations and Team Management: Demonstrated ability to manage both office and field staff effectively, ensuring high performance and excellent team morale.
- Data Analytics for Performance Improvement: Skilled in utilising data to enhance decision-making processes and performance metrics.
- Health & Safety Compliance: Committed to maintaining rigorous health and safety standards across all operational activities.