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Strategic Account Manager

Ref: AS5802788

Chesterfield, UK

£65,000

  • Permanent
  • Customer Relationship Management
  • Revenue Growth Specialist
  • Strategic Account Planning

About the candidate

The candidate is a seasoned Strategic Account Manager with a proven track record in business development, account management, and driving customer satisfaction. With over six years of experience, this professional has developed a deep understanding of the telecommunications and technology sectors. They have successfully managed key accounts and led business development initiatives in highly competitive environments, translating complex client requirements into actionable plans resulting in substantial revenue growth and customer retention.

Exceptionally skilled at building and maintaining client relationships, the candidate has consistently demonstrated their ability to strategize and implement effective sales and account management techniques. Their capacity to work collaboratively across teams has been instrumental in aligning organizational objectives with client needs, ensuring sustainable success and long-term partnerships.

What makes them great?

  • Revenue Growth: Achieved a 30% increase in contract renewals over two years at a regional telecom provider through effective account management strategies.
  • Client Acquisition: Delivered a 25% year-on-year sales increase by spearheading new client acquisition efforts at a national technology solutions firm.
  • Customer Satisfaction Improvement: Successfully improved customer satisfaction scores by designing tailored solutions that met specific business needs.

Areas of expertise

  • Nurturing Client Relationships: Expert in maintaining and expanding client relations, leading to high customer satisfaction and repeat business.
  • Strategic Planning and Execution: Demonstrated ability in formulating strategic account plans that align with company goals and client needs.
  • Business Development: Track record of identifying and capitalising on business opportunities, ensuring continuous growth and market expansion.