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Support Engineering Manager

Ref: AS6232957

Newcastle, UK

£40,000

  • Permanent
  • Strategic Planning
  • Operational Improvement
  • Stakeholder Engagement

About the candidate

The candidate is a proficient and forward-thinking Support Engineering professional, skilled in managing the lifecycle risks and obsolescence within highly regulated sectors such as defence and aerospace. Their experience as a leader in complex technical environments is marked by a history of bolstering operational efficiency and availability, clearly reflected in their successful tenure at a national defence contractor and a regional aerospace firm. The candidate excels in employing a data-driven and analytical approach towards decision-making, enhancing team deliverables through strategic insight and solid technical expertise.

Their previous roles have showcased an adept ability to navigate and reconcile engineering challenges with customer expectations, optimising supportability and promoting continuous innovation. With a strong foundation in fostering collaborative relationships, they are capable of driving considerable improvements in programme execution and stakeholder engagement.

What makes them great?

  • Operational Improvement: Achieved a 30% reduction in lifecycle risk at a national defence contractor through strategic initiatives and enhanced supportability.
  • Enhanced Support Capabilities: At a regional aerospace firm, led efforts that resulted in a 25% improvement in in-service support capabilities through effective obsolescence management.
  • Collaborative Leadership: Known for spearheading cross-functional teams to refine forecasting accuracy and programme delivery, fostering a collaborative and result-oriented work environment.

Areas of expertise

  • Obsolescence Management: Proven track record in designing and implementing strategies that mitigate lifecycle risks and enhance system availability across military and aerospace sectors.
  • Strategic Planning and Execution: Expertise in translating business objectives into actionable plans, significantly improving project delivery timelines and support capabilities.
  • Stakeholder Engagement: Skilled in cultivating productive relationships with internal and external stakeholders, ensuring that technical solutions meet business needs and compliance requirements.