We're aware of a global phishing scam impersonating employees via email, WhatsApp and Telegram, but no Cast UK systems have been breached.
Find out how to protect yourself here.
View all candidates

Vice President Operations

Ref: AS5505344

London, UK

£170,000

  • Permanent
  • Strategic Leadership
  • Operational Excellence
  • Stakeholder Engagement

About the candidate

The candidate is a seasoned Vice President of Operations with a sterling track record in the hospitality industry, particularly focused on upscale hotel management. Over more than a decade, the candidate has enhanced operational standards, financial performance, and guest experiences across various prestigious hotel brands. Their expertise includes strategic planning, leadership, and stakeholder relationship management within fast-paced, high-expectation environments. They have been instrumental in spearheading innovative projects and driving significant growth in both market presence and financial outcomes for the businesses they have worked with.

In leadership positions, from Hotel Operations Manager to Regional Operations Director, this professional has consistently delivered improvements in guest satisfaction and operational efficiency, evidencing a robust capacity to impact the hospitality sector positively. With skills honed in highly competitive markets, they bring a deep understanding of the nuances of hotel operations and a proven ability to navigate and thrive in complex business landscapes.

What makes them great?

  • Inspirational Leadership: Known for building strong, motivated teams and fostering a culture of high performance and accountability.
  • Financial Management: Direct involvement in strategies that have increased revenue by up to 20% and decreased costs by 15% across multiple properties.
  • Service Excellence: Focus on improving service delivery and guest experience, evidenced by implementing initiatives that increased guest satisfaction and occupancy rates.

Areas of expertise

  • Strategic Planning and Execution: Proven ability to develop and implement strategies that enhance performance, increase revenue, and improve guest satisfaction.
  • Operational Leadership: Skilled in leading diverse teams and businesses to achieve and exceed operational targets and standards.
  • Stakeholder Relationship Management: Expertise in forging and maintaining strong relationships with key business partners, including hotel owners and general managers.