Operations Manager

Operations Manager

Armagh

£50,000 - £60,000 Benefits

Role Profile
Cast UK are representing a growing family business in their search for an Operations Manager as part of their strategic growth plan. This role will play a vital role for maintaining smooth operations, overseeing a dedicated team, and delivering exceptional services to valued customers. The role is based onsite and is Monday to Friday.

Responsibilities:

• Lead and supervise a team of technicians and administrative staff to offer guidance, training, and regular performance feedback to optimise team performance.
• Cultivate a positive work environment, foster teamwork, and resolve conflicts among team members.
• Manage day-to-day operations ensuring timely project completion to meet customer deadlines.
• Maintain inventory of tools, equipment, and supplies, coordinating with suppliers to ensure availability.
• Implement and enforce safety protocols to maintain a secure working environment.
• Maintain open communication throughout the process, delivering regular updates and addressing customer feedback.
• Ensure that all completed works adhere to the highest quality standards and comply with industry regulations and safety guidelines.
• Manage the facility's budget, monitoring expenses, controlling costs, and optimising profitability through management of key performance indicators (KPIs), including revenue, expenses, productivity, and customer satisfaction.
• Collaborate with the administrative team for tasks such as invoicing, billing, and general administrative duties.

Requirements:

• Previous experience in operational management is required.
• A background working in automotive or manufacturing environments would be desirable.
• Demonstrated strong leadership and team management skills.
• Ability to foster a 'first in class service' and deliver ahead of expectation.
• Excellent communication skills, both written & verbal.
• Proven track record of delivering best in class customer service.
• Ability to demonstrate working safely practices.
• Proficiency in using computer software for scheduling and reporting.
• Strong problem-solving and decision-making skills.
• Attention to detail and a commitment to delivering high-quality work.

Want to recruit a similar role?

Cast UK is a leading executive consultancy, providing national recruitment solutions to both clients and candidates. Specialising in, HR, Procurement, Buying, Supply Chain, and Logistics, each member of our specialist team has a professional background specific to their recruiting sector. With this unique insight and knowledge, our consultants are able to place individuals from trainee through to main board. For more information on Cast UK or to discuss how we can find talent for your business then please visit www.castuk.com

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