QA Technician

Quality Technician

Location: Carrington (Hybrid - 2 days WFH)

Salary: £33,000-£38,000 Benefits

Cast UK are partnering with a fast-growing, product-led consumer brand to recruit an ambitious and driven QA Technician. This is a fantastic opportunity for a junior to mid-level Quality professional ready to step up and take ownership of the Quality function within a fast-paced, commercially focused environment.

Key Responsibilities

Product Quality & Continuous Improvement

• Drive ongoing product improvements across packaging, instructions and overall customer experience
• Collaborate closely with Product and factory partners to identify issues and implement solutions
• Champion quality throughout the entire product lifecycle

Data-Led Quality & Returns Reduction

• Analyse returns, defect trends, complaints and customer feedback to identify root causes
• Lead the returns process end-to-end, ensuring actions are implemented quickly and effectively
• Translate insight into practical improvements that reduce returns and protect margin
• Communicate findings and progress clearly to stakeholders across the business

Compliance & Technical Ownership

• Own product compliance, including technical documentation and product files
• Ensure products meet relevant UK and EU regulations
• Manage packaging waste, WEEE and associated compliance requirements
• Stay up to date with regulatory changes and advise the business on impacts

QA Processes & Critical Path

• Review and improve QA processes across the product critical path (PSI, product data, development reviews, technical sign-off)
• Embed structured processes without slowing down product speed to market

Stakeholder & Supplier Management

• Build strong internal relationships across Product, Buying, Customer Service and Operations
• Develop close working partnerships with factories, driving accountability and shared ownership of quality
• Act as a collaborative problem-solver with a strong customer-first mindset

About You

• Experience in a QA or Product Quality role within a fast-paced consumer products environment
• Commercially aware with a clear understanding of how quality impacts returns, customer experience and profitability
• Highly data-literate and confident turning insight into action
• Strong knowledge of compliance and technical documentation
• Proactive, curious and driven, with the confidence to influence stakeholders at all levels

Want to recruit a similar role?

Cast UK is a leading executive consultancy, providing national recruitment solutions across Procurement, HR, Buying, Supply Chain, and Logistics. Every consultant has a professional background in their specialist market, enabling us to deliver exceptional hiring results from entry level through to board appointments.

If you're looking to secure talent for your business, contact Cast UK to discuss how we can support your next hire.

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