Account Support Coordinator

Manchester, Greater Manchester | Ref: BBBH32855


Account Support Coordinator

Pendlebury, Greater Manchester

£Competitive Salary + Benefits

Role Profile

As part of the Bunzl plc, Bunzl Retail Supplies are one of the leading UK suppliers to the retail industry supplying Goods Not for Resale (GNFR), utilising their proven experience and expertise in procurement and distribution.

As the exclusive recruitment partner for Bunzl Retail Supplies, Cast UK are leading the search for an Account Support Coordinator to be based at their office in Pendlebury. As a vital cog in the sales team, this role will support the Account Managers and Account Directors to provide a best-in-class customer experience.

Providing administrative and project support, this role will provide the foundation and proactive planning required to all customers. Ensuring products are readily available through effective forecasting will be key to the success of this role as well as the effective management of slow and obsolete stock.

Working closely with the procurement and supply chain teams, you will need to develop excellent internal relationships. You will also need to have the confidence and ability to support the Account Managers and Directors during high level customer meetings.

Key Responsibilities:

  • Effective planning and reporting using internal systems and Excel spreadsheets
  • Advising clients on products
  • Building a relationship with clients
  • Effective management of nil picks, low stock, and missing stock
  • Manage and resolve internal queries on catalogue, customer portal and new products
  • Manage the end-to-end lifecycle of products
  • Maintain the sales order book and review availability with Supply Chain Planners

Skills & Experience:

  • Strong IT skills specifically within Microsoft Office
  • Excellent communication skills including a strong telephone manner
  • Experience working as a team and individually
  • Ability to work under pressure
  • Have a logical approach to problem solving
  • A full clean Drivers licence for occasional site visits (car provided)


£Competitive Salary + Benefits

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Cast UK is a leading executive consultancy, providing national recruitment solutions to both clients and candidates. Specialising in, HR, Procurement, Buying, Supply Chain, and Logistics, each member of our specialist team has a professional background specific to their recruiting sector. With this unique insight and knowledge, our consultants are able to place individuals from trainee through to main board. For more information on Cast UK or to discuss how we can find talent for your business then please visit

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