Credit Control Supervisor

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Epsom, Surrey | Ref: BBBH29484


Credit Control Supervisor


£Competitive + Excellent Benefits

Role Profile

Bunzl Catering Supplies, part of the Bunzl Catering & Hospitality Division, is the leading distributor of disposables, packaging and hygiene solutions to the hospitality and catering sectors in the UK. Delivering to a variety of customers in both the private and public sector from small independent cafe owners, local health trusts and schools to national hotel and restaurant chains.

As the exclusive recruitment partner for Bunzl Catering, Cast UK have been instructed to recruit a Credit Control Supervisor for their Credit Control team. The role will be based in Bunzl Caterings head office in Epsom. The Credit Control supervisor's primary task is to provide day-to-day coaching, development & support to a credit control team of 5. To maximise cash flow whilst minimising overdue debt and bad debt exposure, ensuring that all sales ledger processes and controls are adhered.

Key Responsibilities

  • Adopt a proactive approach to debt collection to achieve the cash target agreed with the Credit Manager.
  • Restrict the debt balance at 60 & 90+ days to no more than the prescribed percentage.
  • Ensure all customers payment terms are adhered to.
  • Regular review customer credit limits.
  • Complete credit and fraud checks on new customers.
  • Notify the Credit Manager of any "at risk" debts as they arise.
  • Establish a rapport with internal & external customers, to gain excellent working relationships.
  • Align systems & processes with customers to improve service levels & efficiency, particularly online invoicing portals.
  • Ensure all disputes are resolved in a timely manner escalating where necessary.
  • Ensure the teams stop lists are actioned in line with the company's operational needs.
  • Ensure Key/National account Managers receive 7 days' written notice before placing a customer on stop at delivery point level.
  • Ensure all credit control processes and procedures are maintained.
  • Month end reporting.
  • Conduct 1:1 meetings with each team member to ensure high performance and training needs are satisfied.
  • Carryout annual performance reviews for each of your direct reports identifying coaching & development needs.
  • Recruitment of new team member's as and when required
  • Undertake any additional tasks that may be required by your line manager or the business from time to time.

This is a head office-based finance role providing support to the Credit Control team in a shared service environment. The successful candidate be Articulate & numerate a solid working knowledge of credit control methods & techniques. Ideally the person fulfilling the role will be enthusiastic; good natured; happy; upbeat and proactive individual, with a positive can-do attitude, who takes responsibility for their actions & prides themselves on their results.


£Competitive + Excellent Benefits

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