Hoddesdon, Hertfordshire | Ref: BBBH28814
£24000.00 - £25000.00 per annum
Customer Service Assistant
Our client, a 3PL partner have enlisted the services of Cast UK as they look to recruit an experienced, dynamic Customer Service Assistant to be based out of their Hoddesdon operation. The Customer Service Assistant will be responsible for the day-to-day customer relations servicing both internal and external customers. The Customer Service Assistant will ensure that all calls are completed quickly and efficiently to the satisfaction of the customer escalating issues where necessary
This is an office-based customer service role providing support to the operations and BDM teams. The successful candidate will have Ability to work on own initiative making empowered decisions where necessary. Ideally the person fulfilling the role will have commercially aware in the event of credit claims & Business impact.
A flexiblie approach to work is required with various shifts between the hours of 05:30 and 19:00.
£35000.00 - £40000 per annum + Benefits
Ensure MRP forecasts and/or customer schedules are reviewed in a timely manner and that Purchase Orders are placed in line with these requirements.
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