Mark Nesbit

Apr 18, 2022

Logistics Recruitment 2022: From Q-commerce Skills To What Candidates Want


Logistics, transport and warehousing is an ever-changing specialism. The past few years have seen last mile, eCommerce and Q-commerce rise in prominence. But what does this mean for logistics recruitment? And what are the most in-demand skills, qualifications and experiences?

In this blog, we provide answers to those questions, and reveal what candidates want. Read on to discover all you need to know about logistics recruitment trends in 2022.

The move to Q-commerce

eCommerce experience was a key pursuit last year, but over the course of 2021, it’s transformed for the better. Next-day delivery is yesterday’s news. The next big thing is ‘Q-commerce’, also known as last-mile or ultra-fast delivery.

When it comes to super-speedy delivery, technology and data play a big part. As a result, data analytic and technical skills are critical. Alongside this, candidates need to be highly agile, flexible, plus have a learning and growth mindset. The sector comes with brand-new demands, and which necessitates that people are keen to undertake training.

Skills, knowledge and experience

The logistics, transport and warehousing sector is experiencing an endless Peak. An ever-changing global landscape has increased the demand for import and specialist roles, where individuals need experience in customs systems and documentation, plus managing freight forwarders.

Candidates must be able to effectively manage and engage their teams, whether that’s operations staff, drivers, or warehouse employees. What’s more, logistics leaders should prioritise health and wellbeing, ensuring they can still meet the business’ objectives, with no ill effect to staff physical or mental health. As a result we’re currently seeing a rise in the requirement of health and safety qualifications like IOSH  and  NEBOSH.


And as for what candidates look for in their employer and career, our Salary & Benefits Guide 2022 uncovered some interesting trends. Given that logistics, transport and warehousing roles are generally performed in person, it’s unsurprising that their satisfaction with COVID-secure measures was their most pleasing factor – at more than 80%. Meanwhile, the role itself and work-life balance weren’t far behind.

Salary was the main reason for picking a new job. Logistics individuals also cited feeling undervalued in their current role, and needing a new challenge, as reasons to search for another. This is reflected in some of the least satisfactory elements of a candidate’s job: career progression, and training and development opportunities. It’s key to note that over 50% of candidates in the specialism haven’t undertaken training in the last year, indicating a core focus area for employers. As for the most valued benefits, these were annual leave, and a pension scheme.


Gain all the logistics recruitment trends

These are just some of the logistics recruitment trends you need to know – the rest are revealed in our Salary & Benefits Guide 2022. In it, you’ll find insights from four other specialisms, along with the influence of key events like Brexit and hybrid working. There’s also advice on creating a holistic EVP and hiring in a peak candidate climate, plus updated salary bands for core roles.

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