Commercial Operations Manager

Ref: 545990

London

£50,000 | 250 per day

• Permanent / Contract
• Process Improvement
• Stakeholder Engagement
• Immediate Availability

About the candidate

Our candidate is a proactive and results-driven Commercial Operations Manager with 17+ years of international experience specialising in revenue growth, process streamlining, and commercial contract management predominantly within global tech organisations. Possessing a strong background in leading cross-functional teams, negotiation, change management, and driving process improvements, they have enhanced productivity, reduced costs, and increased client satisfaction across the board. Their career showcases a proven track record of innovative solutions implementation, effective stakeholder relationship management, and delivering on key performance indicators (KPIs).

What makes them great?

• Implemented a powerful cross-checking tool for 200+ employees, reducing project completion-to-invoice time and end-of-project issues connected to contract modifications by 20%.
• Achieved a £3M revenue improvement by executing analysis on accrued but unbilled assets across 50+ projects.
• Developed an online SharePoint portal to promulgate knowledge of key processes, enhancing knowledge sharing and process adherence among delivery teams.
• Reduced project completion-to-invoice acceptance and payment time by 23%, significantly improving invoicing efficiency.
• Conducted training sessions for over 200 project managers on maximising project revenues, leading to an appreciable reduction in end-of-project issues related to contract mods.

Areas of expertise

• Stakeholder Relationship Management – Skilled in building and maintaining relationships with key stakeholders to drive business objectives.
• Streamlining Processes – Proven ability in identifying inefficiencies and implementing process improvements to enhance productivity and reduce costs.
• Financial Reporting and Budget Management – Experienced in managing budgets, financial reporting, and analysis to support decision-making and growth.
• Negotiation and Contract Management – Demonstrated expertise in negotiating contracts and managing commercial issues to protect and drive business interests.
• Change Management – Effective in managing change requests, driving process improvement, and fostering innovation within teams.
• Data Analysis – Proficient in utilizing data analysis to identify opportunities for improvement and make informed strategic decisions.
• Cross-Functional Team Leadership – Proven track record in leading, training, and developing cross-functional teams to achieve project and business goals.