Account Director jobs
Winning new clients is a high-energy job, with a high potential for blind alleys and expended time between successful campaigns. That’s why it’s highly cost effective to devote quality time and resources to retaining existing clients. For that, skilled account directors are required.
In larger logistics companies, account directors will have a team of account managers underneath them, and they will deal directly with clients on a one-to-one basis; clients generally like to be dealing with the same person, who will know their needs and issues. Account directors will oversee the whole customer retention operation, and will be responsible for strategic decisions to this end, but not necessarily the micromanagement of order fulfilment. The account director may also have responsibility for organising and instructing a sales team in order to win new clients, as well as seeking out new openings with existing clients and their partners.
Reporting to the company management, he or she will be expected to explain decisions and actions and provide regular reports. Any problems that cannot be addressed by the account managers will become the account director’s responsibility, followed ultimately by the management’s.
Maintaining morale will be an important role, both in the clients and in your own team. Whether this means treading on egg shells or throwing a party will depend on the relationship!
The skills required
Interpersonal skills, particularly diplomacy, will be a key skill of the account director. Since different clients will have different needs and desires, from methods of payment to hours of work to corporate personality, you will need to have an instinct for switching demeanour at the sound of a ringing phone.
Sales and marketing experience will be extremely useful, as selling one’s company’s benefits does not end with the winning of a client; they will probably be constantly seeking out other deals to reduce their overheads, and you will need to be able to convince them that your company is the best option for them. You’ll need the confidence to be able to make important decisions without constant recourse to senior management.
Account Director Jobs in Lincolnshire
Located in the east of England, Lincolnshire shares borders with a number of counties, including Norfolk, Cambridgeshire, Leicestershire and South Yorkshire.
The major settlements in the region include Lincoln, Boston, Grantham, Spalding and Gainsborough, and these are all great locations for those seeking Account Director vacancies.
Predominantly an agricultural area, Lincolnshire has long been a source of produce including wheat and barley, as well as sugar beet, cabbage, onions and cauliflower.
For the most part, the current economy is based on the service sector. A number of tech and engineering companies have head offices or other facilities here, including Dynex Semiconductor, e2V Technologies and Bifrangi UK.
Brake Bros Ltd, a distribution company that provides food and drink to the catering industry, has a depot near Grantham. Bell & Webster manufactures precast concrete, Vale Garden Houses produces conservatories and agricultural equipment is made by RC Setchfield.
For many years, the docks in Grimsby have been connected to the fishing industry and today the region is known for food production - particularly frozen fish - with more than 500 companies based here. These include the Findus Group, which operates Young's Seafood, as well as Coldwater Seafood and Five Star Fish.
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Cast UK’s recruitment consultants can help you take the next step in your logistics career, if you're looking for a promotion or simply want to change employer.
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To find out more about how Cast UK can help you recruit an Account Director for your business or find you a job as an Account Director then contact one of our consultant team on 0333 121 3345.
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