Account Director - Manchester

Account Director jobs

Winning new clients is a high-energy job, with a high potential for blind alleys and expended time between successful campaigns. That’s why it’s highly cost effective to devote quality time and resources to retaining existing clients. For that, skilled account directors are required.

In larger logistics companies, account directors will have a team of account managers underneath them, and they will deal directly with clients on a one-to-one basis; clients generally like to be dealing with the same person, who will know their needs and issues. Account directors will oversee the whole customer retention operation, and will be responsible for strategic decisions to this end, but not necessarily the micromanagement of order fulfilment. The account director may also have responsibility for organising and instructing a sales team in order to win new clients, as well as seeking out new openings with existing clients and their partners.

Reporting to the company management, he or she will be expected to explain decisions and actions and provide regular reports. Any problems that cannot be addressed by the account managers will become the account director’s responsibility, followed ultimately by the management’s.

Maintaining morale will be an important role, both in the clients and in your own team. Whether this means treading on egg shells or throwing a party will depend on the relationship!

The skills required

Interpersonal skills, particularly diplomacy, will be a key skill of the account director. Since different clients will have different needs and desires, from methods of payment to hours of work to corporate personality, you will need to have an instinct for switching demeanour at the sound of a ringing phone.

Sales and marketing experience will be extremely useful, as selling one’s company’s benefits does not end with the winning of a client; they will probably be constantly seeking out other deals to reduce their overheads, and you will need to be able to convince them that your company is the best option for them. You’ll need the confidence to be able to make important decisions without constant recourse to senior management.

Latest vacancies

LATEST

Operations Manager

Lutterworth, Leicestershire

£45000.00 - £50000.00 per annum Benefits

Operations Manager - Lutterworth - £45,000 - £50,000 BenefitsWE NEED YOU Who you'll be working for:My client is a highly reputable Logisitcs business, partnering with a prestigious client who has a ...

15 hours ago

Corporate Client Account Manager

London

£30000.00 - £40000.00 per annum

Corporate Client Account Manager - Holborn Between £30,000 - £40,000 Role Profile Our client is a world- class communication coaching company who is looking for an experienced Client Account Manager ...

1 day ago

Warehouse Shift Manager - Nights

Waltham Cross, Hertfordshire

£38000.00 - £40000.00 per annum

Warehouse Shift Manager - Waltham Cross£38,000 - £40,000Role ProfileCast UK are working exclusively with one of our exciting partners, who are a fast-paced, established logistics organisation servicin...

1 day ago

Commercial Manager

London

£50000.00 - £55000.00 per annum

Commercial Manager - Holborn Between £50,000 - £55,000 Role Profile Our client is a world- class communication coaching company who is looking for an experienced Commercial Manager to join their team...

1 day ago

Senior National Account Manager

North London, London

£50000.00 - £55000 per annum Car Allowance, Bonus

Role TitleSenior National Account ManagerReports toHead of SalesLocationNorth LondonSalary£50,000 to £55,000 plus packageRole ProfileMy client is a food distribution business that is known for its pro...

1 day ago

Head of Country - Italy

Italy

£100000.00 - £130000.00 per annum Stock options

Role TitleHead of Country - ItalyLocation Milan or Rome, ItalyRole ProfileMy client is an exciting Tech/Logistics company with ambitious plans to grow across Italy. If you have a background within a L...

1 day ago

Buyer

Birmingham, West Midlands

£30000.00 - £40000.00 per annum Benefits

Buyer, Birmingham, £30,000 - £40,000 Benefits So, you're interested in learning more about the job but have a few questions…What's the role?As with any buyer role, you'll be working closely along si...

4 days ago

Operational Improvement Consultant (6 months)

South West England

£450 - £550 per day

Operational Improvement Consultant (6 months) Remote / South West £500 per day Are you a change and transformation professional, passionate about working for a good cause? Are you looking for a ...

4 days ago

Buyer

Harrogate, North Yorkshire

£28000.00 - £32000.00 per annum

Buyer - £32,000 BenefitsAre you an experienced Buyer with a Technical or Engineering background? If so, I'd love to talk with you!Who you'll be working for:My client is a leading manufacturer of inn...

4 days ago

HR Shared Services Team Leader

Manchester, Greater Manchester

plus benefits

Are you looking for an opportunity within a fantastic highly-respected organization with opportunities to work hand in hand with a supportive and passionate HR Director?Other benefits:✔ Actively look ...

4 days ago

Account Director Jobs in Manchester

As one of the UK’s largest cities, Manchester has long been an important location in Britain’s industrial and economic pursuits - and here at Cast UK, we can help you find Account Director vacancies in this thriving metropolis.

By the 1500s, the city was known for its textile markets and wool trade. As canals were built over the next 200 years and cotton overtook wool as the material of choice, Manchester continued to grow in importance and population. During the 1800s with the birth of the Industrial Revolution, the city became a pivotal point in the British economy.

Today, it’s said that Manchester has been reborn, becoming a centre of culture and media. Indeed, with the BBC’s move to the north, it’s generally agreed that Manchester is the second city of the UK (although Birmingham may disagree). In addition to the BBC, Granada Television - an ITV franchise - is situated in the city and so is The Guardian newspaper’s head office.

Of course, there are plenty of other big employers operating out of Manchester as it is a major hub for finance, banking, insurance and logistics industries. Some of the big names in business operating out of Manchester are Thomas Cook, McVitie’s, Kellogg’s, Google and Stagecoach.

contact

We’re here to help

Whether you are a client or a candidate, getting to know you helps us to understand and anticipate your needs. Why not get in touch and see just what we can do for you today?

Contact Us