Account Manager - Huddersfield

Account Manager jobs

Customer retention is one of the most important aspects of running a logistics business. As with any business, retaining profitable and reliable clients can make you the envy of your competitors by minimising the time and effort spent chasing new clients.

But retaining clients is not just about sitting back and enjoying the ride; it’s an active craft, involving constant communication with clients and senior management to ensure smooth running, met deadlines and fulfilled aspirations. Account managers are therefore a key employee in the customer retention effort.

Reporting to the account director and senior management, the account manager is a human interface with the clients. They will know their clients’ demands intimately and in turn, the client should appreciate the personal service and understanding. In large companies with many clients, this would be impossible without the account managers.

An account manager might also have a team of subordinates dealing with specific clients or sectors, and the manager will need to not only instruct them but also remain completely aware of what they are doing strategically and in detail.

The skills required

The account manager will need to be a flexible person, able to deal with different clients in their own unique ways. A deep knowledge of logistics and the industries they are dealing with will be essential. As they will be trusted by the customers to deliver on promises they make, they must also be able to both stay well connected with those within their company who make delivery possible, but also realise the limits of possibility so as not to overpromise and underdeliver.

Good, accurate reporting skills will be required, and a strategic mindset, able to interpret goals from management and account directors and turn them into results, will be essential.

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Account Manager Jobs in Huddersfield

Located in West Yorkshire in the metropolitan borough of Kirklees, Huddersfield is a large town that sits approximately halfway between Leeds and Manchester.

Since Saxon times, Huddersfield has been a market town and it has also long been known for its manufacturing capabilities. Textiles and woven items were some of the town's main produce for hundreds of years, while agricultural goods and milling were also vital for its economy through to the 18th century.

Huddersfield was a major player during the Industrial Revolution and its success during this time can still be seen in the beautiful Victorian architecture dotted around the town - particularly the Grade I listed railway station.

These days, Huddersfield is still largely a manufacturing town with lots of opportunity for those seeking Account Manager positions. The region is home to various large-scale textile companies like C & J Antich and Huddersfield Fine Worsteds. The latter supplies to top-name fashion houses like Prada, Armani, Givenchy and Chanel.

Of course, the region's scope for production has been broadened and other companies are mainly based in the chemicals and engineering markets. Cummins Turbo Technologies manufactures turbochargers, while Syngenta AG is known for crop protection chemicals. There's also Trojan Plastics, which produces stylish baths.

In addition, Poundstretcher operates its headquarters in nearby Deighton and Andrew Jones Pies is in Huddersfield.

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