Account Manager - West Midlands
Account Manager jobs
Customer retention is one of the most important aspects of running a logistics business. As with any business, retaining profitable and reliable clients can make you the envy of your competitors by minimising the time and effort spent chasing new clients.
But retaining clients is not just about sitting back and enjoying the ride; it’s an active craft, involving constant communication with clients and senior management to ensure smooth running, met deadlines and fulfilled aspirations. Account managers are therefore a key employee in the customer retention effort.
Reporting to the account director and senior management, the account manager is a human interface with the clients. They will know their clients’ demands intimately and in turn, the client should appreciate the personal service and understanding. In large companies with many clients, this would be impossible without the account managers.
An account manager might also have a team of subordinates dealing with specific clients or sectors, and the manager will need to not only instruct them but also remain completely aware of what they are doing strategically and in detail.
The skills required
The account manager will need to be a flexible person, able to deal with different clients in their own unique ways. A deep knowledge of logistics and the industries they are dealing with will be essential. As they will be trusted by the customers to deliver on promises they make, they must also be able to both stay well connected with those within their company who make delivery possible, but also realise the limits of possibility so as not to overpromise and underdeliver.
Good, accurate reporting skills will be required, and a strategic mindset, able to interpret goals from management and account directors and turn them into results, will be essential.
Head of International Distribution Development
Milton Keynes, Buckinghamshire
Head of International Distribution Development Milton Keynes Competitive Salary Excellent Benefits Are you looking for new opportunity working in a fast-paced, highly developing environment? Somewhe...
Safety & Risk Consultant
£50000.00 - £55000.00 per annum
Safety & Risk ConsultantLondon £50000 - £55000Role Profile: Cast UK are delighted to have partnered with a key customer of ours as they look to strengthen their health and safety team. This fantastic...
£45000.00 - £50000.00 per annum Benefits
Operations Manager - Liverpool - £45,000 - £50,000 BenefitsWE NEED YOU Who you'll be working for:My client is a growing Homeware business, with an ever growing operation based in Knowsley. What's in...
Birmingham, West Midlands
£60000.00 - £65000.00 per annum car allowance bonus
Operations Manager, Aston, £60,000 - £65,000 per Annum. Car allowance BenefitsDo you want the opportunity to work for a global business with a real family feel?What's in it for you?The business I'...
Oldham, Greater Manchester
£45000 - £48000 per annum
Purchasing Manager £45,000 - £48,000 plus benefits Oldham Who you'll be working for:Our client is a successful global business with a diverse customer base across a range of industries. You will...
Maintenance and Safety Manager
Birmingham, West Midlands
£55000.00 - £65000.00 per annum
Maintenance & Safety Manager Birmingham £ 55000 - 65000Role Profile: Cast UK are delighted to have partnered exclusively with a key customer of ours as they look to strengthen their health and safety...
High Wycombe, Buckinghamshire
£32000.00 - £35000.00 per annum plus benefits
** AMAZING JOB OPPORTUNITY - Hub Manager - Guildford ** ???? Do you want to be part of a rapidly growing business, with great opportunities for progression? Do you want to work for a company that's in...
Indirect Buyer (Temporary to Permanent)
Stockport, Greater Manchester
£25000 - £28000 per annum
Indirect Buyer (3-6 months, temp to perm)Stockport£25,000 - £28,000 Are you currently working in a Purchasing role and are keen to develop your experience within Indirect Procurement? Or are you a ...
Manufacturing Logistics Coordinator 18 month FTC
Ellesmere Port, Cheshire
£25000.00 - £27000.00 per annum Benefits
Manufacturing Logistics Coordinator, Ellesmere Port, £25,000 - £27,000 Benefits - 18 Month FTC So, you're interested in learning more about the job but have a few questions…What's in it for you?The ...
Integration Analyst - Dell Boomi
£50000.00 - £60000.00 per annum Benefits
Integration Analyst - Dell BoomiRemote Based£50,000 - £60,000 Benefits Role ProfileCast UK have been instructed by an exciting e-commerce customer to recruit an Integration Analyst - who has vast ex...
Typical roles we recruit forROLES
Account Manager Jobs in the West Midlands
Home to a number of cities and towns, including Birmingham - often called Britain's Second City - as well as Coventry, Stoke-on-Trent and Wolverhampton, the West Midlands has long been a centre of industry and commerce for the UK and it's an ideal location for anyone seeking Account Manager jobs.
During the Middle Ages and throughout the Industrial Revolution, Coventry was known for producing wool and cloth. Meanwhile, other parts of the region were known for their metalwork - Birmingham for its small arms and Wolverhampton for locks, ironmongery and brass work.
In addition, the West Midlands region was a prime source of raw materials like coal and iron ore, something that became increasingly important throughout the 18th and 19th centuries.
As time moved on, the focus of the region shifted and car manufacturing overtook the other industries, while bicycle production was also a large part of the local economy for many years.
Today, the West Midlands area is home to a number of tech companies, as well as food and beverage manufacturers, with Nikon, Hitachi maxell, Fujitsu, Muller Dairy Ltd, Bulmers Cider, Cadbury UK, Marmite, Coors Brewers and Bird's Custard just a few examples.
Other brands that call the area home include Michelin Tyres, Dechra Pharmaceuticals, Volvo Group UK and the National Express Group.
We’re here to help
Whether you are a client or a candidate, getting to know you helps us to understand and anticipate your needs. Why not get in touch and see just what we can do for you today?