Account Manager - Stourbridge

Account Manager jobs

Customer retention is one of the most important aspects of running a logistics business. As with any business, retaining profitable and reliable clients can make you the envy of your competitors by minimising the time and effort spent chasing new clients.

But retaining clients is not just about sitting back and enjoying the ride; it’s an active craft, involving constant communication with clients and senior management to ensure smooth running, met deadlines and fulfilled aspirations. Account managers are therefore a key employee in the customer retention effort.

Reporting to the account director and senior management, the account manager is a human interface with the clients. They will know their clients’ demands intimately and in turn, the client should appreciate the personal service and understanding. In large companies with many clients, this would be impossible without the account managers.

An account manager might also have a team of subordinates dealing with specific clients or sectors, and the manager will need to not only instruct them but also remain completely aware of what they are doing strategically and in detail.

The skills required

The account manager will need to be a flexible person, able to deal with different clients in their own unique ways. A deep knowledge of logistics and the industries they are dealing with will be essential. As they will be trusted by the customers to deliver on promises they make, they must also be able to both stay well connected with those within their company who make delivery possible, but also realise the limits of possibility so as not to overpromise and underdeliver.

Good, accurate reporting skills will be required, and a strategic mindset, able to interpret goals from management and account directors and turn them into results, will be essential.

Latest vacancies

LATEST

Warehouse Administrator

Acton, London

£25000.00 - £30000.00 per annum

Warehouse Administrator £25,000 - £30,000 Benefits Acton Role Overview Cast UK are currently supporting a well-established Manufacturing business in their recruitment of a Warehouse Admin to be bas...

3 days ago

Fleet Manager (Remote/Hybrid)

Cheshire

£50000.00 - £55000.00 per annum Car allowance Benefits

Fleet Manager, Cheshire (Remote/Hybrid), £50,000 - £55,000 per Annum. Car allowance Benefits Do you want to join an exciting grounds maintenance business that' s going through a period of growth? ...

4 days ago

Warehouse Manager

Croydon, London

Negotiable

Operations Manager £50,000 - £55,000Croyden Role Profile An established global manufacturing business are looking for an experienced Operations Manager to be responsible for the effective management o...

4 days ago

Regulatory Affairs Specialist

Cheshire

Negotiable

Regulatory Affairs Specialist Cheshire £ Competitive Salary Role ProfileOur client is a highly successful medical device business based in Cheshire. They are currently looking to appoint a Regulatory...

4 days ago

Regulatory Affairs Support Administrator

Cheshire

Negotiable

Regulatory Affairs Support Administrator Cheshire £ Competitive Salary Role ProfileOur client is a highly successful medical device business based in Cheshire. They are currently looking to appoint ...

4 days ago

Sales Administrator

Rochdale, Greater Manchester

£25000.00 - £28000.00 per annum benefits

Sales Administrator, Rochdale, £25,000 - £28,000 Benefits Are you an enthusiastic, proactive individual with experience working in administration? Do you want to work for a growing business with a f...

4 days ago

Warehouse Coordinator

Rochdale, Greater Manchester

£25000.00 - £28000.00 per annum benefits

Warehouse Co-Ordinator £25,000 - £28,000 Benefits Rochdale Role Overview Cast UK are currently supporting a well-established Manufacturing business in their recruitment of a Warehouse Co-Ordinator t...

5 days ago

Office Administrator - 12 Month FTC

Crewe, Cheshire

Negotiable

Office Administrator (12 Month FTC) Crewe £ Competitive Salary Role ProfileOur client is a highly successful manufacturing business with a site based in Crewe. They are currently looking to appoint an...

5 days ago

QA Test Manager

Munich, Bayern

Negotiable

Role TitleQA Test ManagerLocation Berlin, GermanySalaryCompetitive Day RateRole ProfileMy client is a modern converged charging and commerce solution proven at scale global business. The role is to es...

5 days ago

Digital Marketing Executive

Borehamwood, Hertfordshire

Negotiable

Digital Marketing Executive£Competitive BenefitsElstree Role Profile Enviropack, part of the Bunzl Catering & Hospitality Division, is one of Europe's leading suppliers of environmentally friendly pac...

6 days ago

Account Manager Jobs in Stourbridge

If you love the Birmingham conurbation and you’re travelling west, you’d better stop when you see signs for Stourbridge, because after the town you’ll be hit quite abruptly by the spread of green Shropshire countryside as far as the eye can see. The Bull ring, Wolverhampton Wanderers and Jasper Carrott will be distant memories.

If you stick around, though, you’ll be treated to a pleasant enough town, part of Birmingham’s commuter belt, with Wolverhampton to the north, Dudley to the north east and the centre of Birmingham 10 miles (16 km) to the east. Kidderminster is the next distinct town, 7 miles (12 km) south west. Stourbridge has a distinct suburban feel about it that somewhat hides the fact that it does have quite a strong industrial past, with a particular emphasis on glassmaking, which has all but shattered to nothing, albeit recently. The town still has a Festival of Glass every two years. Stourbridge does have its own shopping area, but it’s largely for everyday essentials, with a few bars and restaurants dotted around. Serious shoppers are still more likely to head into Birmingham.

Although not particularly industrialised, there are a few trading estates around the outskirts, and the town is well enough connected to the South West (via the M5 and rail links) and the rest of Birmingham for it not to matter. If you’re looking for Account Manager work and you live in Stourbridge, there are occasional related jobs in the town, but looking north and east will probably produce better results.

contact

We’re here to help

Whether you are a client or a candidate, getting to know you helps us to understand and anticipate your needs. Why not get in touch and see just what we can do for you today?

Contact Us