Account Manager - South Humberside

Account Manager jobs

Customer retention is one of the most important aspects of running a logistics business. As with any business, retaining profitable and reliable clients can make you the envy of your competitors by minimising the time and effort spent chasing new clients.

But retaining clients is not just about sitting back and enjoying the ride; it’s an active craft, involving constant communication with clients and senior management to ensure smooth running, met deadlines and fulfilled aspirations. Account managers are therefore a key employee in the customer retention effort.

Reporting to the account director and senior management, the account manager is a human interface with the clients. They will know their clients’ demands intimately and in turn, the client should appreciate the personal service and understanding. In large companies with many clients, this would be impossible without the account managers.

An account manager might also have a team of subordinates dealing with specific clients or sectors, and the manager will need to not only instruct them but also remain completely aware of what they are doing strategically and in detail.

The skills required

The account manager will need to be a flexible person, able to deal with different clients in their own unique ways. A deep knowledge of logistics and the industries they are dealing with will be essential. As they will be trusted by the customers to deliver on promises they make, they must also be able to both stay well connected with those within their company who make delivery possible, but also realise the limits of possibility so as not to overpromise and underdeliver.

Good, accurate reporting skills will be required, and a strategic mindset, able to interpret goals from management and account directors and turn them into results, will be essential.

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Account Manager Jobs in South Humberside

A postal county that was established in 1974, and then abolished in 1996, South Humberside was located in northern England. It became two unitary authorities: North Lincolnshire and North East Lincolnshire.

Some of the towns that were once part of South Humberside included Brigg, Cleethorpes, Grimsby and Scunthorpe. While the county may be gone in name, these locations are still excellent places for those seeking Account Manager roles.

Fishing and shipping have long been important parts of the region's economy. During the 19th century, Grimsby's port imported a variety of products including iron, wheat, hemp, flax and timber.

When the railway arrived here in the late 1840s, it provided a direct link from South Humberside to London, making it easy to get fresh fish and other produce to the capital quickly.

Currently, the Port of Grimsby is the UK's largest in terms of tonnage - its success is due to a combination of factors, including its deep-water location, ease of access to the rest of the country and a relatively equal distance (about 200 miles) from London, Edinburgh and Rotterdam.

Food processing is the region's major industry today, while renewable energy, chemicals and tech are also important.

Just some of the companies that can be found in the region include Centrica, Siemens, Young's Seafood, Findus, Tata Steel, Corus and Ericsson.

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