Warehouse Manager

Warehouse Manager
Warwickshire
£55,000 to £60,000

Role Profile

A successful 3PL and fulfilment business is seeking an experienced Warehouse Manager to take run one of their fast-paced distribution centres in Warwickshire. As Warehouse Manager you'll be responsible for leading day to day Warehouse operations whilst ensuring excellent service is delivered to 3PL customers.

Key Responsibilities

• Lead the warehouse operation, ensuring safe, efficient and profitable delivery
• Take ownership of the site's commercial, operational and financial performance
• Provide excellent customer service to multi-user customer base
• Create clear structure, accountability and consistent operating standards across the warehouse
• Manage budgets, labour costs, productivity, forecasting, billing accuracy and financial reporting
• Drive service, efficiency, stock accuracy, fulfilment performance and customer satisfaction
• Build strong relationships with senior customer stakeholders and act as the key operational contact
• Lead, develop and hold accountable the warehouse leadership team
• Ensure robust health and safety, inventory control, compliance and quality standards
• Plan resource effectively around changing volumes, peak trading periods and customer requirements
• Identify and deliver continuous improvement initiatives across the site

Skills and Experience

• The successful candidate will have proven senior leadership experience within a 3PL, fulfilment, ecommerce or distribution centre environment. Experience working across E-Commerce or FMCG-related contracts would be highly advantageous
• Ability and willingness to be hands on with the warehouse where necessar to support the team
• Customer-centric mindset, with proven record managing 3pl customer base
• A track record of delivering change across warehouse performance, including driving efficiency
• Credible, polished and confident communication with customers and senior stakeholders
• Strong people leadership skills, with the ability to develop and motivate teams

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