Customer Service Manager

Customer Service Manager
Kent
£65,000
Role Profile:
Cast UK are currently recruiting for a Customer Service Manager for a leading Pharmaceutical Company who are at the forefront of their market. Reporting into the Head of Supply Chain the ideal candidate will be operating at a Senior Management level and would ideally come from a Pharmaceutical or Biotech background.
Skills & Experience:

• It is essential that applicants have:
• A minimum of 3 years Customer Service Experience
• Previous experience of building and maintaining customer relationships
• Experience in upselling
• Experience using business ordering or tracking systems, such as SAP, and the ability to run reports
• Experience handling complaints
• Comfortable working to timescales and under pressure
• A 'can do' attitude
• Excellent written and verbal communication skills
• Previous experience in call management coaching skills
• Full knowledge of data protection and confidentiality issues
• Experience with B2B Sales

Client information:
My client is a leading Pharmaceutical company who is at the forefront of their market
Remuneration:
£60,000
About Cast UK
Cast UK is a leading executive consultancy, providing national recruitment solutions to both clients and candidates. Specialising in HR, Procurement, Buying, Supply Chain, and Logistics, each member of our specialist team has a professional background specific to their recruiting sector. With this unique insight and knowledge, our consultants are able to place individuals from trainee through to main board. For more information on Cast UK and a complete list of all of our current vacancies, please visit www.castuk.com

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