Interim Customer Service Advisor

Interim Customer Services Advisor

West Yorkshire

£90 per day

Role Profile

Cast UK are recruiting an Interim Customer Services Advisor position for Sporting Goods business in West Yorkshire who are of the fastest growing businesses in the UK. The candidate will be the first point of contact for customer enquiries and must possess experience within a similar role.

Key Responsibilities

• Act as the first point of contact for customer enquiries via Edesk (emails)
• Raise replacement and spare part orders on the company's supply chain software (Linnworks)
• Handle product/delivery enquiries to the point of resolution
• Handle warranty complaints/troubleshooting/returns requests
• Be the point of contact for customer returns via Support Sync

Required Skills & Experience

• Good customer service experience
• Team player
• IT literacy
• Experience of working in fast paced environments
• Good communication skills
• Flexible, self-motivated and enthusiastic

Desirable;

• Experience of working with the EDesk and Linnworks software packages
• Multi-lingual - English, Italian, Spanish, French, German

Want to recruit a similar role?

Cast UK is a leading executive consultancy, providing national recruitment solutions to both clients and candidates. Specialising in, HR, Procurement, Buying, Supply Chain, and Logistics, each member of our specialist team has a professional background specific to their recruiting sector. With this unique insight and knowledge, our consultants are able to place individuals from trainee through to main board. For more information on Cast UK or to discuss how we can find talent for your business then please visit www.castuk.com

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