Junior Operations Executive Birmingham

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Birmingham, West Midlands | Ref: BBBH29578

£21000 - £25000 per annum

Role Title

Junior Operations Executive


£21,000 - £25,000 DOE

Role Profile

Cast UK is working with a growing courier service provider to recruit a Junior Operations Executive to join their team. The successful candidate will report directly to the manager, leading and improving the onboarding courier process, as well as, developing and increasing engagement and client performance processes.

Key Responsibilities

  • Improving and leading the onboarding courier process
  • Managing onboarding sessions, checking documentation and Right to Work
  • Conducting performance analysis, identifying potential solutions and improvements
  • Overseeing courier engagement and experience, suggesting improvements
  • Responding to operational and commercial challenges.
  • Communicating with couriers, regarding queries, feedback and potential issues
  • Streamlining procedures by working with the Courier Operations team
  • Accountability and ownership for project-based improvements

Skills & Experience

  • Excellent organisational and planning skills
  • A proactive attitude to problem solving, in a fast-paced environment
  • Strong independent and analytical mindset, with ability to work autonomously
  • Happy to champion own ideas for improvement and progress
  • Taking own initiative when making decisions
  • Flexibility to travel to nearby cities, to conduct in person onboarding sessions (all travel expenses covered)
  • Background in operations or logistics would be beneficial

Client information

Our client is a growing courier service provider, based in Birmingham.


£21,000 - £25,000 depending on level of experience

About Cast UK

Cast UK is a leading executive consultancy, providing national recruitment solutions to both clients and candidates. Specialising in, HR, Procurement, Buying, Supply Chain, and Logistics, each member of our specialist team has a professional background specific to their recruiting sector. With this unique insight and knowledge, our consultants are able to place individuals from trainee through to main board. For more information on Cast UK and a complete list of all of our current vacancies, please visit www.castuk.com

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