Transport Operations Coordinator

Carrington, Greater Manchester | Ref: BBBH33184

Up to £35000.00 per annum + + Benefits

Transport Operations Coordinator

Carrington

£35,000 + Benefits

Role Profile

Cast UK is working with a well-established 3PL business who are looking for an experienced Transport Operations Coordinator. The successful candidate will support the on-site Contracts Manager while providing excellent service for both external and internal customers. Ensuring that all compliances and operational processes are followed.

Key Responsibilities

  • First point of call for all transport queries, ensuring excellent service and correct information in response to requests.
  • Plan/prioritise the daily workload.
  • Maintain a safe working environment which complies with all aspects of the company H&S policies.
  • Ensure all daily H&S tasks are completed.
  • Complete and review risk assessments.
  • Investigate all accidents/incidents and ensure corrective actions are carried out.
  • Maintain full audit compliance.
  • Ensure all equipment is correctly maintained and complies with the company/legal processes.
  • Update all staff with new processes/procedures.
  • Analyse complex data and make logical decisions.
  • Ensure all WMS/Voice/TMS systems are all up to date and utilised fully.
  • Monitor performance on an individual basis and report accordingly.
  • Working towards set KPIs ensuring targets are achieved
  • Support Contract Manager with higher level queries and cover leave

Skills & Experience

  • Distribution background, ideally within a 3PL environment
  • Good communication skills are essential with the ability to express empathy with customers.
  • Excellent written and verbal skills are essential.
  • Experience resolving disputes in a fair and calm manner and be able to identify issues, which could potentially become problematic and avoid situations arising.
  • Report writing on Customer Service activity and propose recommendations on how improvements could be made for mutual gain.
  • Computer literate, experience with Microsoft Word, Excel and PowerPoint.

Client information

Our client is a well-established 3PL with contracts and depots throughout the UK.

Remuneration
£35,000 + Benefits

Want to recruit a similar role?

Cast UK is a leading executive consultancy, providing national recruitment solutions to both clients and candidates. Specialising in, HR, Procurement, Buying, Supply Chain, and Logistics, each member of our specialist team has a professional background specific to their recruiting sector. With this unique insight and knowledge, our consultants are able to place individuals from trainee through to main board. For more information on Cast UK or to discuss how we can find talent for your business then please visit www.castuk.com

Share this job

We're here to help

Please note that all telephone calls are recorded for training & monitoring purposes
hello@castuk.com