Account Director - Dunbartonshire

Account Director jobs

Winning new clients is a high-energy job, with a high potential for blind alleys and expended time between successful campaigns. That’s why it’s highly cost effective to devote quality time and resources to retaining existing clients. For that, skilled account directors are required.

In larger logistics companies, account directors will have a team of account managers underneath them, and they will deal directly with clients on a one-to-one basis; clients generally like to be dealing with the same person, who will know their needs and issues. Account directors will oversee the whole customer retention operation, and will be responsible for strategic decisions to this end, but not necessarily the micromanagement of order fulfilment. The account director may also have responsibility for organising and instructing a sales team in order to win new clients, as well as seeking out new openings with existing clients and their partners.

Reporting to the company management, he or she will be expected to explain decisions and actions and provide regular reports. Any problems that cannot be addressed by the account managers will become the account director’s responsibility, followed ultimately by the management’s.

Maintaining morale will be an important role, both in the clients and in your own team. Whether this means treading on egg shells or throwing a party will depend on the relationship!

The skills required

Interpersonal skills, particularly diplomacy, will be a key skill of the account director. Since different clients will have different needs and desires, from methods of payment to hours of work to corporate personality, you will need to have an instinct for switching demeanour at the sound of a ringing phone.

Sales and marketing experience will be extremely useful, as selling one’s company’s benefits does not end with the winning of a client; they will probably be constantly seeking out other deals to reduce their overheads, and you will need to be able to convince them that your company is the best option for them. You’ll need the confidence to be able to make important decisions without constant recourse to senior management.

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Account Director Jobs in Dunbartonshire

Dunbartonshire is a wide, thin strip of a county in the central Lowlands of Scotland. It is wedged between Glasgow, Lanarkshire, Stirlingshire and Argyll and Bute, and has the town of Dumbarton as its county town. Quite why the town is spelt with an M and the county with an N is a historical quirk, but it’s certainly worth noting if you’re applying for jobs here! (Dunbartonshire is sometimes called the County of Dumbarton, just to confuse matters.)

Dunbartonshire is well linked to Glasgow and has the Loch Lomond National Park to its north, making the county a popular part of the tourist trail as well as a desirable place for commuters. We do find Account Director and similar jobs within the county, but Glasgow should also be a very strong option in your job search.

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