Account Director - Stockton-on-Tees
Account Director jobs
Winning new clients is a high-energy job, with a high potential for blind alleys and expended time between successful campaigns. That’s why it’s highly cost effective to devote quality time and resources to retaining existing clients. For that, skilled account directors are required.
In larger logistics companies, account directors will have a team of account managers underneath them, and they will deal directly with clients on a one-to-one basis; clients generally like to be dealing with the same person, who will know their needs and issues. Account directors will oversee the whole customer retention operation, and will be responsible for strategic decisions to this end, but not necessarily the micromanagement of order fulfilment. The account director may also have responsibility for organising and instructing a sales team in order to win new clients, as well as seeking out new openings with existing clients and their partners.
Reporting to the company management, he or she will be expected to explain decisions and actions and provide regular reports. Any problems that cannot be addressed by the account managers will become the account director’s responsibility, followed ultimately by the management’s.
Maintaining morale will be an important role, both in the clients and in your own team. Whether this means treading on egg shells or throwing a party will depend on the relationship!
The skills required
Interpersonal skills, particularly diplomacy, will be a key skill of the account director. Since different clients will have different needs and desires, from methods of payment to hours of work to corporate personality, you will need to have an instinct for switching demeanour at the sound of a ringing phone.
Sales and marketing experience will be extremely useful, as selling one’s company’s benefits does not end with the winning of a client; they will probably be constantly seeking out other deals to reduce their overheads, and you will need to be able to convince them that your company is the best option for them. You’ll need the confidence to be able to make important decisions without constant recourse to senior management.
£30000.00 - £40000.00 per annum
Operations ManagerCambridge £30,000 - £40,000 Role Profile Cast UK are supporting our client, a well-funded start up with a passion for sustainability. Due to their fast rate of expansion, they are ...
Transport Manager£Competitive Bonus BenefitsTamworthWorking Shift pattern - Monday - Friday Role Profile Bunzl Catering Supplies, part of the Bunzl Catering & Hospitality Division, is the leading dist...
Benefits, Relocation Package
Plant Manager Cornwall £ Competitive Salary, Benefits, Relocation Package Role ProfileOur client is a thriving manufacturing business with a site in Cornwall. They are currently looking to appoint a...
£48000.00 - £51000.00 per annum Benefits
Senior Logistics ManagerStevenage£48,00 - £51,000 Benefits Role ProfileBased in Stevenage Area, Cast UK's client is looking to strengthen its Logistics team with the recruitment of a Senior Logistic...
£27000.00 - £30000.00 per annum
Transport Supervisor£27,000 - £30,000 Benefits Working shift pattern - Monday - Friday.Birch Coppice, Tamworth Role Profile Bunzl Catering Supplies, part of the Bunzl Catering & Hospitality Division...
Content & Campaign Manager - Germany
£45000.00 - £50000.00 per annum
Brand & Campaign Manager Berlin - Germany Between €45,000 - €50,000 Role Profile An exciting opportunity for a Brand & Campaign Manager to join a start-up company whose mission is to play their part...
Reverse Logistics Coordinator
£25000.00 - £28000.00 per annum
Reverse Logistics Co-ordinator Feltham Area £25,000 - £28,000 Role ProfileBased in Feltham Area, Cast UK's client is looking to strengthen its Logistics team with the recruitment of a Reverse Logist...
Coventry, West Midlands
£40000 - £48000 per annum per annum
With a great culture, opportunities to get involved across divisions, direct/indirect procurement and manage projects within a large-scale organization, this Procurement Manager job opportunity is sup...
Supply Chain Analyst
£30000.00 - £35000.00 per annum
Supply Chain AnalystChester£30,000 - £35,000 Benefits Role ProfileOur client is an exciting e-commerce business looking to recruit a Supply Chain Analyst to take responsibility for inbound forecasti...
Procurement Director, FMCG
£75000 - £85000 per annum Excellent Benefits, Hybrid Working
Procurement Director (FMCG) West Yorkshire £80,000, depending on experience Do you have the energy, drive and passion to lead a developing Procurement function within a forward-thinking and moder...
Typical roles we recruit forROLES
Account Director Jobs in Stockton-on-Tees
Stockton-on-Tees is a large town to the west of Middlesbrough, which is historically notable as being one end of the Stockton and Darlington Railway, the first commercial railway in the world, which opened in 1825. The railway wasn’t built for fun, though – Stockton was an important industrialised town that had a thriving shipbuilding industry as well as a market that attracted people from miles around. Other industries connected to shipbuilding, such as rope-making and sail-making, also prospered. Two years after the railway was opened, in 1827, another world-changing event took place in Stockton – the strikeable match was invented by local chemist John Walker.
Heavy industry declined in the post-war period, and Stockton residents were more likely to commute to Middlesbrough, Hartlepool or Darlington to work than to work close to home. However in the 1990s and 2000s there was a good deal of redevelopment, with business parks being constructed and a new industry – the call centre – making an appearance here, along with other North East towns and cities. The friendly nature of the local accents is often cited as one of the reasons for the concentration of call centres in this area.
In 2012 Stockton-on-Tees became one of Mary Portas’s twelve “Portas Pilot” town centres which are set for regeneration via some government cash and a sprinkling of expertise. The regeneration is hoped to create new jobs and give the retail sector a boost, which could be good news for anyone looking for a Account Director job in the town. With plenty of heavy industry in the immediate vicinity, it’s definitely worth having a local search, too.
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