Account Director - Sunderland

Account Director jobs

Winning new clients is a high-energy job, with a high potential for blind alleys and expended time between successful campaigns. That’s why it’s highly cost effective to devote quality time and resources to retaining existing clients. For that, skilled account directors are required.

In larger logistics companies, account directors will have a team of account managers underneath them, and they will deal directly with clients on a one-to-one basis; clients generally like to be dealing with the same person, who will know their needs and issues. Account directors will oversee the whole customer retention operation, and will be responsible for strategic decisions to this end, but not necessarily the micromanagement of order fulfilment. The account director may also have responsibility for organising and instructing a sales team in order to win new clients, as well as seeking out new openings with existing clients and their partners.

Reporting to the company management, he or she will be expected to explain decisions and actions and provide regular reports. Any problems that cannot be addressed by the account managers will become the account director’s responsibility, followed ultimately by the management’s.

Maintaining morale will be an important role, both in the clients and in your own team. Whether this means treading on egg shells or throwing a party will depend on the relationship!

The skills required

Interpersonal skills, particularly diplomacy, will be a key skill of the account director. Since different clients will have different needs and desires, from methods of payment to hours of work to corporate personality, you will need to have an instinct for switching demeanour at the sound of a ringing phone.

Sales and marketing experience will be extremely useful, as selling one’s company’s benefits does not end with the winning of a client; they will probably be constantly seeking out other deals to reduce their overheads, and you will need to be able to convince them that your company is the best option for them. You’ll need the confidence to be able to make important decisions without constant recourse to senior management.

Latest vacancies

LATEST

Operations Manager

Lutterworth, Leicestershire

£45000.00 - £50000.00 per annum Benefits

Operations Manager - Lutterworth - £45,000 - £50,000 BenefitsWE NEED YOU Who you'll be working for:My client is a highly reputable Logisitcs business, partnering with a prestigious client who has a ...

15 hours ago

Corporate Client Account Manager

London

£30000.00 - £40000.00 per annum

Corporate Client Account Manager - Holborn Between £30,000 - £40,000 Role Profile Our client is a world- class communication coaching company who is looking for an experienced Client Account Manager ...

1 day ago

Warehouse Shift Manager - Nights

Waltham Cross, Hertfordshire

£38000.00 - £40000.00 per annum

Warehouse Shift Manager - Waltham Cross£38,000 - £40,000Role ProfileCast UK are working exclusively with one of our exciting partners, who are a fast-paced, established logistics organisation servicin...

1 day ago

Commercial Manager

London

£50000.00 - £55000.00 per annum

Commercial Manager - Holborn Between £50,000 - £55,000 Role Profile Our client is a world- class communication coaching company who is looking for an experienced Commercial Manager to join their team...

1 day ago

Senior National Account Manager

North London, London

£50000.00 - £55000 per annum Car Allowance, Bonus

Role TitleSenior National Account ManagerReports toHead of SalesLocationNorth LondonSalary£50,000 to £55,000 plus packageRole ProfileMy client is a food distribution business that is known for its pro...

1 day ago

Head of Country - Italy

Italy

£100000.00 - £130000.00 per annum Stock options

Role TitleHead of Country - ItalyLocation Milan or Rome, ItalyRole ProfileMy client is an exciting Tech/Logistics company with ambitious plans to grow across Italy. If you have a background within a L...

1 day ago

Buyer

Birmingham, West Midlands

£30000.00 - £40000.00 per annum Benefits

Buyer, Birmingham, £30,000 - £40,000 Benefits So, you're interested in learning more about the job but have a few questions…What's the role?As with any buyer role, you'll be working closely along si...

4 days ago

Operational Improvement Consultant (6 months)

South West England

£450 - £550 per day

Operational Improvement Consultant (6 months) Remote / South West £500 per day Are you a change and transformation professional, passionate about working for a good cause? Are you looking for a ...

4 days ago

Buyer

Harrogate, North Yorkshire

£28000.00 - £32000.00 per annum

Buyer - £32,000 BenefitsAre you an experienced Buyer with a Technical or Engineering background? If so, I'd love to talk with you!Who you'll be working for:My client is a leading manufacturer of inn...

4 days ago

HR Shared Services Team Leader

Manchester, Greater Manchester

plus benefits

Are you looking for an opportunity within a fantastic highly-respected organization with opportunities to work hand in hand with a supportive and passionate HR Director?Other benefits:✔ Actively look ...

4 days ago

Account Director Jobs in Sunderland

A local district in the county of Tyne and Wear, Sunderland is situated at the mouth of the River Wear and for hundreds of years, the region served as a port, mainly trading products like coal and salt.

Throughout the Industrial Revolution, Sunderland's economy was based on industries like brewing, glassmaking, pottery and rope making.

From the 14th century onwards, Sunderland was also an important place for shipbuilding. In 1814, there were 24 shipyards in the region and by 1840 this number had risen to 65. By the middle of the 20th century, a significant portion of the country's merchant and naval ships were produced here.

The last of the shipyards, however, closed in 1988 and much of the other heavy industry has also disappeared from the region. Today, the economy of Sunderland is now mainly based in the service sector, although a number of factories and production facilities still exist.

Those seeking Account Director roles in Sunderland will have a range of options to consider and a number of companies operate regional offices, warehouses and other facilities in the region - including Littlewoods and LG Electronics.

Berghaus, an outdoor clothing manufacturer has its head office in Sunderland and so does Arriva, the public transport company. The 2 Sisters Food Group, which supplies poultry, fish, chilled and frozen items and bakery goods to supermarkets, also has a site here.

Meanwhile the Nissan car plant in Sunderland is the largest factory of its kind in the UK and produces vehicles like the Micra, Note and Qashqai.

contact

We’re here to help

Whether you are a client or a candidate, getting to know you helps us to understand and anticipate your needs. Why not get in touch and see just what we can do for you today?

Contact Us