Account Manager jobs
Customer retention is one of the most important aspects of running a logistics business. As with any business, retaining profitable and reliable clients can make you the envy of your competitors by minimising the time and effort spent chasing new clients.
But retaining clients is not just about sitting back and enjoying the ride; it’s an active craft, involving constant communication with clients and senior management to ensure smooth running, met deadlines and fulfilled aspirations. Account managers are therefore a key employee in the customer retention effort.
Reporting to the account director and senior management, the account manager is a human interface with the clients. They will know their clients’ demands intimately and in turn, the client should appreciate the personal service and understanding. In large companies with many clients, this would be impossible without the account managers.
An account manager might also have a team of subordinates dealing with specific clients or sectors, and the manager will need to not only instruct them but also remain completely aware of what they are doing strategically and in detail.
The skills required
The account manager will need to be a flexible person, able to deal with different clients in their own unique ways. A deep knowledge of logistics and the industries they are dealing with will be essential. As they will be trusted by the customers to deliver on promises they make, they must also be able to both stay well connected with those within their company who make delivery possible, but also realise the limits of possibility so as not to overpromise and underdeliver.
Good, accurate reporting skills will be required, and a strategic mindset, able to interpret goals from management and account directors and turn them into results, will be essential.
Account Manager Jobs in Aberdeenshire
Aberdeenshire is a large county in the North East of Scotland. Although clearly named after the large city of Aberdeen, the city itself is not technically in the county (Aberdeen City is the local authority), although the city does of course influence the county greatly, not least because the county’s main offices are in Aberdeen City area! Aberdeen borders the counties of Angus, Perth and Kinross and Highland Moray. The population of the county of Aberdeenshire is roughly the same as that of the city, about a quarter of a million.
Aberdeen is a thriving city that is still hugely dependent on the North Sea Oil industry, and is a centre of employment, culture and entertainment that influences the county of Aberdeenshire. Anyone looking for Account Manager jobs should check the City of Aberdeen first, but the towns in its orbital area are well worth checking out too. Peterhead, Inverurie and Fraserburgh are worth checking, too.
Cast UK’s logistics opportunities
If you're looking for a promotion or simply want to change employer, Cast UK’s recruitment consultants can help you take the next step in your logistics career.
We work with hundreds of UK employers to ensure positions are filled by the most appropriate people. We ourselves only employ people with experience in procurement, logistics and supply chain.
To find out more about how Cast UK can help you recruit an Account Manager for your business or find you a job as an Account Manager then contact one of our consultant team on 0333 121 3345.Contact us