Account Manager - Cleveland
Account Manager jobs
Customer retention is one of the most important aspects of running a logistics business. As with any business, retaining profitable and reliable clients can make you the envy of your competitors by minimising the time and effort spent chasing new clients.
But retaining clients is not just about sitting back and enjoying the ride; it’s an active craft, involving constant communication with clients and senior management to ensure smooth running, met deadlines and fulfilled aspirations. Account managers are therefore a key employee in the customer retention effort.
Reporting to the account director and senior management, the account manager is a human interface with the clients. They will know their clients’ demands intimately and in turn, the client should appreciate the personal service and understanding. In large companies with many clients, this would be impossible without the account managers.
An account manager might also have a team of subordinates dealing with specific clients or sectors, and the manager will need to not only instruct them but also remain completely aware of what they are doing strategically and in detail.
The skills required
The account manager will need to be a flexible person, able to deal with different clients in their own unique ways. A deep knowledge of logistics and the industries they are dealing with will be essential. As they will be trusted by the customers to deliver on promises they make, they must also be able to both stay well connected with those within their company who make delivery possible, but also realise the limits of possibility so as not to overpromise and underdeliver.
Good, accurate reporting skills will be required, and a strategic mindset, able to interpret goals from management and account directors and turn them into results, will be essential.
Account Manager - Manufacturing
Wednesbury, West Midlands
Up to £40000.00 per annum Benefits
Account Manager - Manufacturing Birmingham £40,000 Benefits Are you a Business Development/Account Management professional with a proven track record of driving sales within a Manufacturing envi...
Head of Sales
Up to £70000.00 per annum Bonus, Car
Head of Sales, West Midlands, £70K Bonus, Car We are currently recruiting a dynamic Head of Sales for a well-established Packaging Manufacturer based near Birmingham. This is a fantastic opportunity...
£50000 - £60000 per annum benefits
MerchandiserBerkshire £50,000-£60,000 Benefits Role Summary:Cast UK are partnering with a rapidly expanding a luxury online retailer as they are looking to hire a Merchandiser.As the lead member of...
Marketing and Communications Manager
£30000.00 - £35000.00 per annum Benefits
Marketing and Communications Executive, Blackburn, £30,000 - £35,000 per Annum. BenefitsMy client is a longstanding manufacturing business looking for a fantastic Marketing specialist to join their ...
Product Support Advisor
Product Support Advisor TamworthEntry Level Role ProfileLockhart Catering Equipment specialise in supplying high calibre and unique products through their superior brands, providing customers with inn...
Operations Manager - Specialist Cleaning (confidential)
High Wycombe, Buckinghamshire
£40000.00 - £45000.00 per annum
.Operations Manager - Logistics - High Wycombe - £45,000We are a recruitment agency looking for an experienced Operations Manager to join an established logistics business based in High Wycombe.The su...
Up to £45000.00 per annum Benefits
Operations Manager, Derby, £45,000 per Annum. BenefitsDo you want the opportunity to work for a business that hold people at the core of their ethos?The business that I'm working with can offer some...
Greater Manchester, Horwich
Contracts Manager Horwich, Bolton £ Competitive Salary Benefits Role Profile This is for the role of Contracts Specialist for the Pharma Division of a global medical equipment supplier, de...
Buyer Crewe £ Competitive Salary Role ProfileOur client is a highly successful manufacturing business with a site based in Crewe. They are currently looking to appoint a Buyer for all sourcing activit...
Warehouse Operations Manager
Leighton Buzzard, Bedfordshire
Operations Manager Location: Leighton Buzzard We are looking for an experienced Operations Manager to join our client's 3PL (Third-Party Logistics) organisation based in Leighton Buzzard. The role h...
Typical roles we recruit forROLES
Account Manager Jobs in Cleveland
Situated in the north-east of England, Cleveland is a region that has been long known for its industrial and manufacturing capabilities, and it offers a range of opportunities for those seeking Account Manager positions.
During the 18th century, ironwork was a major part of the local economy and the ironstone used for blast furnaces on the River Tees was procured from the Cleveland Hills.
These days, Cleveland is not an officially recognised region. In the mid-1990s, the county was broken up into four unitary authorities: Hartlepool, Stockton-on-Tees, Middlesbrough and Redcar and Cleveland.
However, many people from the region still identify themselves as being from Cleveland and bodies like the Cleveland Police and Cleveland Fire Brigade carry the name today.
Much of the area is undergoing significant regeneration, and these days, the economy is mainly based in retail, technology and the service sector.
However, a few big-names in heavy industry still call the region home. For example, there's the Cleveland Bridge and Engineering Company, Teeside Steelworks and Dorman Long, which provided the steel for the Sydney Harbour Bridge, the Tyne Bridge and the Auckland Harbour Bridge.
What's more, Teesport is the country's third largest port and handles around 56 million tonnes of cargo every year, with facilities including container quays and RORO ramps.
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