Account Manager - Peeblesshire

Account Manager jobs

Customer retention is one of the most important aspects of running a logistics business. As with any business, retaining profitable and reliable clients can make you the envy of your competitors by minimising the time and effort spent chasing new clients.

But retaining clients is not just about sitting back and enjoying the ride; it’s an active craft, involving constant communication with clients and senior management to ensure smooth running, met deadlines and fulfilled aspirations. Account managers are therefore a key employee in the customer retention effort.

Reporting to the account director and senior management, the account manager is a human interface with the clients. They will know their clients’ demands intimately and in turn, the client should appreciate the personal service and understanding. In large companies with many clients, this would be impossible without the account managers.

An account manager might also have a team of subordinates dealing with specific clients or sectors, and the manager will need to not only instruct them but also remain completely aware of what they are doing strategically and in detail.

The skills required

The account manager will need to be a flexible person, able to deal with different clients in their own unique ways. A deep knowledge of logistics and the industries they are dealing with will be essential. As they will be trusted by the customers to deliver on promises they make, they must also be able to both stay well connected with those within their company who make delivery possible, but also realise the limits of possibility so as not to overpromise and underdeliver.

Good, accurate reporting skills will be required, and a strategic mindset, able to interpret goals from management and account directors and turn them into results, will be essential.

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Account Manager Jobs in Peeblesshire

Historically, Peeblesshire was a county in southern Scotland, surrounded by Midlothian, Selkirkshire, Dumfriesshire and Lanarkshire. Its county town was Peebles. The county is now absorbed into the Scottish Borders county area, but its locals will often still identify themselves as inhabitants of Peeblesshire. Peebles itself has a population of around 10,000 and is surrounded by the rolling hills of southern Scotland. Peeblesshire was generally an agricultural county.

Peebles, and the county area, are linked to Edinburgh and Glasgow by the A703 and A72 respectively, and A-roads head south to Carlisle and Newcastle-upon-Tyne. With no major concentrations of population in the Peeblesshire area, Account Manager jobs could be hard to find because of the lack of major infrastructure; however, whenever there are needs to be met and goods to deliver, and agriculture certainly has both qualifications, jobs in supply chain, logistics and procurement often follow.

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