Customer Service Operator - Antwerp

Antwerp | Ref: BBBH33382

healthcare, employee discounts, Bike scheme

Customer Service Operator, Antwerp, Competitive salary + Benefits

Are you passionate about providing great service?

Do you like the idea of flexibility in your role and a hybrid working model?

Then we have the role for you!

Working with a business who hold the people at the heart of their ethos and do everything they can to make sure you're happy at work is one of the most important things that people want in the current market. If you're one of those people, then this is an opportunity not to be missed.

So… what's in it for you?

To name a few of the benefits…

  • An ideal hybrid working model that creates a nice diversity in your work life.
  • Bike lease scheme
  • Meal vouchers
  • Hospital insurance scheme
  • And much more!

So what will be involved in the role?

As the Customer Service Operator your role will be…

  • The first point of contact for customers; updating them, dealing with complaints and liaising directly with them
  • Proactively working to overcome any issues that arise and keeping the customer in the loop at all times
  • Working closely with transport operations as well as international colleagues from other departments
  • Seeing the customer through their journey from start to finish

What are we looking for?

Ideally, we'd love it if you…

  • Have a background in shipping
  • Have experience working in a customer service role
  • Aren't afraid to put the work in and deliver excellent customer service
  • The ability to think ahead

Want to recruit a similar role?

Cast UK is a leading executive consultancy, providing national recruitment solutions to both clients and candidates. Specialising in, HR, Procurement, Buying, Supply Chain, and Logistics, each member of our specialist team has a professional background specific to their recruiting sector. With this unique insight and knowledge, our consultants are able to place individuals from trainee through to main board. For more information on Cast UK or to discuss how we can find talent for your business then please visit

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