Account Director - Warwickshire

Account Director jobs

Winning new clients is a high-energy job, with a high potential for blind alleys and expended time between successful campaigns. That’s why it’s highly cost effective to devote quality time and resources to retaining existing clients. For that, skilled account directors are required.

In larger logistics companies, account directors will have a team of account managers underneath them, and they will deal directly with clients on a one-to-one basis; clients generally like to be dealing with the same person, who will know their needs and issues. Account directors will oversee the whole customer retention operation, and will be responsible for strategic decisions to this end, but not necessarily the micromanagement of order fulfilment. The account director may also have responsibility for organising and instructing a sales team in order to win new clients, as well as seeking out new openings with existing clients and their partners.

Reporting to the company management, he or she will be expected to explain decisions and actions and provide regular reports. Any problems that cannot be addressed by the account managers will become the account director’s responsibility, followed ultimately by the management’s.

Maintaining morale will be an important role, both in the clients and in your own team. Whether this means treading on egg shells or throwing a party will depend on the relationship!

The skills required

Interpersonal skills, particularly diplomacy, will be a key skill of the account director. Since different clients will have different needs and desires, from methods of payment to hours of work to corporate personality, you will need to have an instinct for switching demeanour at the sound of a ringing phone.

Sales and marketing experience will be extremely useful, as selling one’s company’s benefits does not end with the winning of a client; they will probably be constantly seeking out other deals to reduce their overheads, and you will need to be able to convince them that your company is the best option for them. You’ll need the confidence to be able to make important decisions without constant recourse to senior management.

Latest vacancies

LATEST

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Transport Manager

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Negotiable

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Account Director Jobs in Warwickshire

Famous as the birthplace of writers William Shakespeare and George Elliot, Warwickshire is located in the East Midlands and shares borders with a number of counties including Staffordshire, Leicestershire, Oxfordshire and Gloucestershire.

Home to a number of large settlements like Rugby, Nuneaton, Bedworth, Warwick, Leamington Spa and Stratford-on-Avon, Warwickshire offers a variety of options for those seeking Account Director opportunities.

In addition, Birmingham is within an easy commute from the north-west of the county, making it perfect for those who wish to work in Britain's second city, but live away from the busy atmosphere.

For much of its past, Warwickshire's economy was based in the textile industry and manufacturing.

These days, the region relies heavily on industry and engineering, while the service sector, retail, power, technology and tourism are also important.

Rolls-Royce has an engineering works in the region, while the Rugby Cement Works is one of Europe's largest such facilities. Rangemaster stoves have been manufactured at the Eagle Foundry in Leamington Spa since 1851 and a number of video game designers are based in the area.

Other companies based in the region, or with large facilities here include IBM, Holland & Barrett, Volvo, ConocoPhillips and Bravissimo.

In addition, the National Grid's gas control centre is in Warwickshire, while Dairy Crest and RS Components have national distribution centres in Nuneaton.

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