Account Manager - Antrim
Account Manager jobs
Customer retention is one of the most important aspects of running a logistics business. As with any business, retaining profitable and reliable clients can make you the envy of your competitors by minimising the time and effort spent chasing new clients.
But retaining clients is not just about sitting back and enjoying the ride; it’s an active craft, involving constant communication with clients and senior management to ensure smooth running, met deadlines and fulfilled aspirations. Account managers are therefore a key employee in the customer retention effort.
Reporting to the account director and senior management, the account manager is a human interface with the clients. They will know their clients’ demands intimately and in turn, the client should appreciate the personal service and understanding. In large companies with many clients, this would be impossible without the account managers.
An account manager might also have a team of subordinates dealing with specific clients or sectors, and the manager will need to not only instruct them but also remain completely aware of what they are doing strategically and in detail.
The skills required
The account manager will need to be a flexible person, able to deal with different clients in their own unique ways. A deep knowledge of logistics and the industries they are dealing with will be essential. As they will be trusted by the customers to deliver on promises they make, they must also be able to both stay well connected with those within their company who make delivery possible, but also realise the limits of possibility so as not to overpromise and underdeliver.
Good, accurate reporting skills will be required, and a strategic mindset, able to interpret goals from management and account directors and turn them into results, will be essential.
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Account Manager Jobs in Antrim
County Antrim is named after its county seat Antrim, at the north east point of Lough Neagh. The county is the north-eastern county of Northern Ireland, and the closest geographically to Scotland. The capital city Belfast is mainly located in Antrim, the remainder occupying County Down. Antrim is the most populous county in Northern Ireland, and is home to well over 600,000 people, about one-third of Northern Ireland’s population. Other large towns are Newtownabbey, Carrickfergus and Ballymena.
With it large population and industry, Account Manager jobs in Antrim are quite plentiful. Clearly Belfast is the best option, but the larger towns also produce their fair share of such jobs, too.
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