Account Manager - Renfrewshire

Account Manager jobs

Customer retention is one of the most important aspects of running a logistics business. As with any business, retaining profitable and reliable clients can make you the envy of your competitors by minimising the time and effort spent chasing new clients.

But retaining clients is not just about sitting back and enjoying the ride; it’s an active craft, involving constant communication with clients and senior management to ensure smooth running, met deadlines and fulfilled aspirations. Account managers are therefore a key employee in the customer retention effort.

Reporting to the account director and senior management, the account manager is a human interface with the clients. They will know their clients’ demands intimately and in turn, the client should appreciate the personal service and understanding. In large companies with many clients, this would be impossible without the account managers.

An account manager might also have a team of subordinates dealing with specific clients or sectors, and the manager will need to not only instruct them but also remain completely aware of what they are doing strategically and in detail.

The skills required

The account manager will need to be a flexible person, able to deal with different clients in their own unique ways. A deep knowledge of logistics and the industries they are dealing with will be essential. As they will be trusted by the customers to deliver on promises they make, they must also be able to both stay well connected with those within their company who make delivery possible, but also realise the limits of possibility so as not to overpromise and underdeliver.

Good, accurate reporting skills will be required, and a strategic mindset, able to interpret goals from management and account directors and turn them into results, will be essential.

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Account Manager Jobs in Renfrewshire

Renfrewshire is a small county in the west central Lowlands of Scotland. The county town of Renfew (population 20,000) is located 5 miles (8 km) west of the centre of Glasgow, and the county is actually home to Glasgow Airport, which is west of the town. The largest town in the county, however, is Paisley, which has a population of 80,000 and is home to the county’s administration. It has land borders with Lanarkshire, Dumbartonshire and Ayrshire. To the north and east is the Firth of Clyde.

The county of Renfrewshire is extremely well connected, with major road and rail links to Glasgow as well as the airport and ferry links from Greenock. The county is popular with commuters to Glasgow, but for anyone seeking Account Manager positions, there is still a very good chance you’ll find vacancies without having to venture even that far.

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