Sales Co-ordinator

Sales Co-Ordinator
Location: Tamworth
Salary: £27,500 basic salary bonus benefits
Permanent/Full time

About the role?

This is a branch-based position supporting the sales team and providing exceptional customer service to major account head offices within the sector. The role is varied and hands-on, involving the coordination of sales activities, gathering key information, and managing specialist administrative tasks to ensure smooth day-to-day operations.

Why should I apply?

This opportunity offers the chance to join a well-established, respected organisation that provides genuine career development, long-term stability and a supportive working environment. The role sits within a business that values teamwork, integrity, and innovation, with a focus on sustainability, quality, and customer excellence. It's an excellent choice for someone seeking a rewarding career within a forward-thinking company that plays a key role in the catering and hospitality sector.

What you will be doing?

• Provide administrative and customer service support to the sales team and major account head offices.
• Run regular customer reports, including monthly business plans and performance summaries.
• Support National Account Managers/Business Development Managers with product sourcing and quotations.
• Liaise with the supply chain team to manage rollouts, promotions, and stock levels effectively.
• Maintain and update customer databases, price files, catalogues, and bespoke order forms.
• Coordinate with internal teams and the call centre to resolve account-specific queries quickly.
• Manage bespoke and discontinued stock, ensuring appropriate levels are maintained.
• Prepare and deliver organised sample presentations and assist with customer projects.
• Use CRM and IT systems to analyse data, ensure compliance, and support continuous improvement.
• Be thorough, methodical, and diplomatic - ensuring consistency, accuracy, and excellent customer communication at all times.

What will you ideally bring to the role?

• Proven experience in a sales support, administrative, or coordinator position (ideally within FMCG, distribution, or a related sector).
• Strong organisational and time management skills - able to prioritise tasks and meet deadlines.
• Excellent attention to detail with a structured and methodical approach to work.
• Confident communicator, both written and verbal, with the ability to liaise effectively across departments and with key customers.
• Skilled in using Microsoft Office and CRM/ERP systems to manage data and reporting.
• A problem-solving mindset, able to provide practical solutions to customer and operational challenges.
• Analytical thinking with the ability to interpret data and use insights to support decision-making.
• A team player who is approachable, diplomatic, and able to build strong working relationships.
• Self-disciplined and proactive, taking ownership of tasks and following them through to completion.
• A customer-focused attitude, committed to delivering a high-quality service and maintaining strong account relationships.

Want to recruit a similar role?

Cast UK is a leading executive consultancy, providing national recruitment solutions to both clients and candidates. Specialising in, HR, Procurement, Buying, Supply Chain, and Logistics, each member of our specialist team has a professional background specific to their recruiting sector. With this unique insight and knowledge, our consultants are able to place individuals from trainee through to main board. For more information on Cast UK or to discuss how we can find talent for your business then please visit www.castuk.com

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