Account Director - East Suffolk
Account Director jobs
Winning new clients is a high-energy job, with a high potential for blind alleys and expended time between successful campaigns. That’s why it’s highly cost effective to devote quality time and resources to retaining existing clients. For that, skilled account directors are required.
In larger logistics companies, account directors will have a team of account managers underneath them, and they will deal directly with clients on a one-to-one basis; clients generally like to be dealing with the same person, who will know their needs and issues. Account directors will oversee the whole customer retention operation, and will be responsible for strategic decisions to this end, but not necessarily the micromanagement of order fulfilment. The account director may also have responsibility for organising and instructing a sales team in order to win new clients, as well as seeking out new openings with existing clients and their partners.
Reporting to the company management, he or she will be expected to explain decisions and actions and provide regular reports. Any problems that cannot be addressed by the account managers will become the account director’s responsibility, followed ultimately by the management’s.
Maintaining morale will be an important role, both in the clients and in your own team. Whether this means treading on egg shells or throwing a party will depend on the relationship!
The skills required
Interpersonal skills, particularly diplomacy, will be a key skill of the account director. Since different clients will have different needs and desires, from methods of payment to hours of work to corporate personality, you will need to have an instinct for switching demeanour at the sound of a ringing phone.
Sales and marketing experience will be extremely useful, as selling one’s company’s benefits does not end with the winning of a client; they will probably be constantly seeking out other deals to reduce their overheads, and you will need to be able to convince them that your company is the best option for them. You’ll need the confidence to be able to make important decisions without constant recourse to senior management.
Rochdale, Greater Manchester
£25000.00 - £28000.00 per annum benefits
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£30000.00 - £40000.00 per annum
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Transport Manager£Competitive Bonus BenefitsTamworthWorking Shift pattern - Monday - Friday Role Profile Bunzl Catering Supplies, part of the Bunzl Catering & Hospitality Division, is the leading dist...
Benefits, Relocation Package
Plant Manager Cornwall £ Competitive Salary, Benefits, Relocation Package Role ProfileOur client is a thriving manufacturing business with a site in Cornwall. They are currently looking to appoint a...
£48000.00 - £51000.00 per annum Benefits
Logistics ManagerStevenage£48,00 - £51,000 Benefits Role ProfileBased in Stevenage Area, Cast UK's client is looking to strengthen its Logistics team with the recruitment of a Senior Logistics Manag...
£27000.00 - £30000.00 per annum
Transport Supervisor£27,000 - £30,000 Benefits Working shift pattern - Monday - Friday.Birch Coppice, Tamworth Role Profile Bunzl Catering Supplies, part of the Bunzl Catering & Hospitality Division...
Typical roles we recruit forROLES
Account Director Jobs in East Suffolk
An administrative county of England that was abolished in 1974, East Suffolk was combined with West Suffolk and Ipswich to form the new county of Suffolk in East Anglia.
Evidence from archaeological sites suggests that people have been living in the region since the Neolithic Age. It was also occupied by the Romans for around 300 years. One of the most important ancient sites in the UK - Sutton Hoo - dates from the 6th century and contained an Anglo-Saxon ship burial and a number of other artefacts that are now on display at the British Museum, in London.
From the Middle Ages, the region's economy was mainly based on building boats, as well as rope and sail making. During the 16th and 17th centuries, East Suffolk also relied on salt making and the wool trade, while a number of mills were also opened, at least one of which was operated by the tides and is still in working order today.
These days, East Suffolk's economy is mainly service-sector based. The Port of Felixstowe is the UK's largest container port, while companies based in the area include Birds Eye frozen foods and OrbisEnergy.
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