Account Manager jobs
Customer retention is one of the most important aspects of running a logistics business. As with any business, retaining profitable and reliable clients can make you the envy of your competitors by minimising the time and effort spent chasing new clients.
But retaining clients is not just about sitting back and enjoying the ride; it’s an active craft, involving constant communication with clients and senior management to ensure smooth running, met deadlines and fulfilled aspirations. Account managers are therefore a key employee in the customer retention effort.
Reporting to the account director and senior management, the account manager is a human interface with the clients. They will know their clients’ demands intimately and in turn, the client should appreciate the personal service and understanding. In large companies with many clients, this would be impossible without the account managers.
An account manager might also have a team of subordinates dealing with specific clients or sectors, and the manager will need to not only instruct them but also remain completely aware of what they are doing strategically and in detail.
The skills required
The account manager will need to be a flexible person, able to deal with different clients in their own unique ways. A deep knowledge of logistics and the industries they are dealing with will be essential. As they will be trusted by the customers to deliver on promises they make, they must also be able to both stay well connected with those within their company who make delivery possible, but also realise the limits of possibility so as not to overpromise and underdeliver.
Good, accurate reporting skills will be required, and a strategic mindset, able to interpret goals from management and account directors and turn them into results, will be essential.
Account Manager Jobs in Hastings
Hastings has no historical claims on the UK’s culture – unless you count a minor scuffle in 1066 that changed the rulers of the nation forever. In fact, the main battle took place on a Senlac Hill, about 6 miles (10 km) to the northwest of the town, but it’s known to generations of schoolchildren as the Battle of Hastings. Perhaps if Harold had not needed to take his army north to repel an invasion of Norsemen just as the Norman invasion was happening, the battle, and British history, would have been very different. And that probably means we wouldn’t all be here, so we owe the Norwegians one!
The town became an important fishing village as time progressed, and fishing still plays a part in the town, and the largest beach-based fishing fleet in Europe is based there. The town, like many seaside towns, thrived during the Victorian period, especially when the railway came, and Hastings was one of a string of popular holiday destinations along the south coast. It still remains so.
Hastings is a relatively large town, with a static population approaching 100,000. Its tourism industry is its largest employer, but fishing and its related industries is still quite important. Around the town there are many small businesses and a few retail and industrial parks. The diversity of industry and the population that changes seasonally means that Account Manager jobs do appear from time to time in Hastings, so it is always worth checking with us to see if anything is in the pipeline in or around the town.
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Cast UK’s logistics opportunities
If you're looking for a promotion or simply want to change employer, Cast UK’s recruitment consultants can help you take the next step in your logistics career.
We work with hundreds of UK employers to ensure positions are filled by the most appropriate people. We ourselves only employ people with experience in procurement, logistics and supply chain.
To find out more about how Cast UK can help you recruit an Account Manager for your business or find you a job as an Account Manager then contact one of our consultant team on 0333 121 3345.
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