Account Director - Hastings

Account Director jobs

Winning new clients is a high-energy job, with a high potential for blind alleys and expended time between successful campaigns. That’s why it’s highly cost effective to devote quality time and resources to retaining existing clients. For that, skilled account directors are required.

In larger logistics companies, account directors will have a team of account managers underneath them, and they will deal directly with clients on a one-to-one basis; clients generally like to be dealing with the same person, who will know their needs and issues. Account directors will oversee the whole customer retention operation, and will be responsible for strategic decisions to this end, but not necessarily the micromanagement of order fulfilment. The account director may also have responsibility for organising and instructing a sales team in order to win new clients, as well as seeking out new openings with existing clients and their partners.

Reporting to the company management, he or she will be expected to explain decisions and actions and provide regular reports. Any problems that cannot be addressed by the account managers will become the account director’s responsibility, followed ultimately by the management’s.

Maintaining morale will be an important role, both in the clients and in your own team. Whether this means treading on egg shells or throwing a party will depend on the relationship!

The skills required

Interpersonal skills, particularly diplomacy, will be a key skill of the account director. Since different clients will have different needs and desires, from methods of payment to hours of work to corporate personality, you will need to have an instinct for switching demeanour at the sound of a ringing phone.

Sales and marketing experience will be extremely useful, as selling one’s company’s benefits does not end with the winning of a client; they will probably be constantly seeking out other deals to reduce their overheads, and you will need to be able to convince them that your company is the best option for them. You’ll need the confidence to be able to make important decisions without constant recourse to senior management.

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Account Director Jobs in Hastings

Hastings has no historical claims on the UK’s culture – unless you count a minor scuffle in 1066 that changed the rulers of the nation forever. In fact, the main battle took place on a Senlac Hill, about 6 miles (10 km) to the northwest of the town, but it’s known to generations of schoolchildren as the Battle of Hastings. Perhaps if Harold had not needed to take his army north to repel an invasion of Norsemen just as the Norman invasion was happening, the battle, and British history, would have been very different. And that probably means we wouldn’t all be here, so we owe the Norwegians one!

The town became an important fishing village as time progressed, and fishing still plays a part in the town, and the largest beach-based fishing fleet in Europe is based there. The town, like many seaside towns, thrived during the Victorian period, especially when the railway came, and Hastings was one of a string of popular holiday destinations along the south coast. It still remains so.

Hastings is a relatively large town, with a static population approaching 100,000. Its tourism industry is its largest employer, but fishing and its related industries is still quite important. Around the town there are many small businesses and a few retail and industrial parks. The diversity of industry and the population that changes seasonally means that Account Director jobs do appear from time to time in Hastings, so it is always worth checking with us to see if anything is in the pipeline in or around the town.

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