Customer Service Supervisor

Swanley, Kent

£25,000

Role Profile

Our client, is a construction supplier business looking to recruit a Customer Service Supervisor to join their operation, providing leadership and direction to the customer service assistants to ensure that an excellent standard of service is provided and maintained.

Key Responsibilities

• To ensure that the customer service function operates effectively
• Document and manage all customer service process' and procedures
• Promote effective communication throughout all levels of the business
• Create and sustain a positive team environment displaying high levels of motivation

Required Skills & Experience

• Previous experience in Customer Services Supervisor role
• Knowledge of CRM systems
• Experience working in a fast-paced, challenging customer services environment
• A track record of managing large, successful teams

Renumeration

£25,000

About Cast UK

Cast UK is a leading executive consultancy, providing national recruitment solutions to both clients and candidates. Specialising in HR, Procurement, Buying, Supply Chain, and Logistics, each member of our specialist team has a professional background specific to their recruiting sector. With this unique insight and knowledge, our consultants are able to place individuals from trainee through to main board. For more information on Cast UK and a complete list of all of our current vacancies, please visit www.castuk.com.

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