Account Manager - St Helens
Account Manager jobs
Customer retention is one of the most important aspects of running a logistics business. As with any business, retaining profitable and reliable clients can make you the envy of your competitors by minimising the time and effort spent chasing new clients.
But retaining clients is not just about sitting back and enjoying the ride; it’s an active craft, involving constant communication with clients and senior management to ensure smooth running, met deadlines and fulfilled aspirations. Account managers are therefore a key employee in the customer retention effort.
Reporting to the account director and senior management, the account manager is a human interface with the clients. They will know their clients’ demands intimately and in turn, the client should appreciate the personal service and understanding. In large companies with many clients, this would be impossible without the account managers.
An account manager might also have a team of subordinates dealing with specific clients or sectors, and the manager will need to not only instruct them but also remain completely aware of what they are doing strategically and in detail.
The skills required
The account manager will need to be a flexible person, able to deal with different clients in their own unique ways. A deep knowledge of logistics and the industries they are dealing with will be essential. As they will be trusted by the customers to deliver on promises they make, they must also be able to both stay well connected with those within their company who make delivery possible, but also realise the limits of possibility so as not to overpromise and underdeliver.
Good, accurate reporting skills will be required, and a strategic mindset, able to interpret goals from management and account directors and turn them into results, will be essential.
£30000.00 - £40000.00 per annum
Operations ManagerCambridge £30,000 - £40,000 Role Profile Cast UK are supporting our client, a well-funded start up with a passion for sustainability. Due to their fast rate of expansion, they are ...
Transport Manager£Competitive Bonus BenefitsTamworthWorking Shift pattern - Monday - Friday Role Profile Bunzl Catering Supplies, part of the Bunzl Catering & Hospitality Division, is the leading dist...
Benefits, Relocation Package
Plant Manager Cornwall £ Competitive Salary, Benefits, Relocation Package Role ProfileOur client is a thriving manufacturing business with a site in Cornwall. They are currently looking to appoint a...
£48000.00 - £51000.00 per annum Benefits
Senior Logistics ManagerStevenage£48,00 - £51,000 Benefits Role ProfileBased in Stevenage Area, Cast UK's client is looking to strengthen its Logistics team with the recruitment of a Senior Logistic...
£27000.00 - £30000.00 per annum
Transport Supervisor£27,000 - £30,000 Benefits Working shift pattern - Monday - Friday.Birch Coppice, Tamworth Role Profile Bunzl Catering Supplies, part of the Bunzl Catering & Hospitality Division...
Content & Campaign Manager - Germany
£45000.00 - £50000.00 per annum
Brand & Campaign Manager Berlin - Germany Between €45,000 - €50,000 Role Profile An exciting opportunity for a Brand & Campaign Manager to join a start-up company whose mission is to play their part...
Reverse Logistics Coordinator
£25000.00 - £28000.00 per annum
Reverse Logistics Co-ordinator Feltham Area £25,000 - £28,000 Role ProfileBased in Feltham Area, Cast UK's client is looking to strengthen its Logistics team with the recruitment of a Reverse Logist...
Coventry, West Midlands
£40000 - £48000 per annum per annum
With a great culture, opportunities to get involved across divisions, direct/indirect procurement and manage projects within a large-scale organization, this Procurement Manager job opportunity is sup...
Supply Chain Analyst
£30000.00 - £35000.00 per annum
Supply Chain AnalystChester£30,000 - £35,000 Benefits Role ProfileOur client is an exciting e-commerce business looking to recruit a Supply Chain Analyst to take responsibility for inbound forecasti...
Procurement Director, FMCG
£75000 - £85000 per annum Excellent Benefits, Hybrid Working
Procurement Director (FMCG) West Yorkshire £80,000, depending on experience Do you have the energy, drive and passion to lead a developing Procurement function within a forward-thinking and moder...
Typical roles we recruit forROLES
Account Manager Jobs in St Helens
As towns go, St Helens is relatively new, only being formally declared a town in the middle of the 1800s as a result of the rapid growth and joining together of a number of small villages and hamlets. It’s fair to say that St Helens had a good Industrial Revolution, with good coal mining, chemical works, salt mining, lime and alkali extraction and copper smelting going on in the area. But all this was overshadowed by St Helens’s reputation as a glassmaking town, with several huge factories contributing to the success.
Glassmaking and coal mining survived as a large employers up until the 1980s and early 1990s, but it these associations have more or less left the town now, except for Pilkington, which remains in the town.
St Helens now exists as a mainly residential town, with retail and entertainment playing a large part. As well as a thriving town centre there are several retail outlets and supermarkets for big-name brands. It’s also in the commuter belt for both Liverpool and Manchester, and is well served by road and rail. The blend of industry and residential trade does create the opportunity for Account Manager vacancies to appear in St Helens, and we have found several of these or related placements in recent years.
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