Head of Business Improvement - Woking
Head of Business Improvement Jobs
For a business to thrive, grow and attract the best talent, it must be on a constant mission for improvement. Improvement can manifest itself in many ways, from the small things that affect a few employees to a revolution in the way it does business that can propel it from an also-ran to a company at the top of its game. The most effective way to achieve improvement is to appoint a team or an individual whose job is solely to seek out business improvement opportunities and make them happen – in charge of this activity is the head of business improvement.
The job requires an ongoing analysis of the business and all its processes, or at least the processes within the remit of the head of business improvement. Armed with the financial figures for a given business activity, he or she observes and analyses the way it is carried out, talks with the people doing the work and try to come up with ways of improving it. This is not always a directly cost-saving or profit-enhancing measure. Sometimes an improvement might simply take the stress off certain employees, and the benefits will be long term – and the head of business improvement has the figures to prove it.
The skills required
An advanced ability to monitor and completely understand a business process and how it interacts with the rest of the business is a key attribute of a successful head of business improvement. You are able to come to a balanced appraisal of how a process works and what are the effects of making a change not only to it but also to the wider company. Where you consider that the benefits outweigh the costs, you will then have to make proposals to the board so that they can decide whether to implement them.
You are able to work on multiple processes at a time, and often change will have to be implemented gradually so that early effects can be assessed with a view to making more dramatic changes if necessary. This requires excellent analytical skills as well as a great interpersonal manner. It will be your job to convince all stakeholders that your proposals will have a benefit, which is not always easy, particularly where this might mean downsizing or relocation.
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Woking is a town in London’s commuter belt, about 21 miles (34 km) from the centre of the capital. It is a prosperous town with a population of about 60,000 in the town itself, but its borough as a whole is home to around 100,000. The Kenwood electronics company was founded in the town by, you guessed it, Ken Wood.
The town has international fame thanks to motor sport. It has been home to McLaren racing since the 1980s after moving from Colnbrook near Heathrow Airport. The racing division of McLaren has a fantastic facility for building its Formula One racing cars in the town, and they have recently opened a state-of-the-art factory for building their road cars, one of which wouldn’t leave you much change out of £200,000. Both factories are notable by their cleanliness, which makes the average operating theatre or satellite laboratory look a little grubby.
Woking is well served by road, rail and air, and its hi-tech industries mean that expertise in many fields is often sought. For our part, Head of Business Improvement vacancies have been filled of late, and development seems to be continuing apace.
There are a couple of notable references to Woking in popular culture. In HG Wells’s The War of the Worlds, it is Horsell Common, just north of the town, where the aliens first land, and the town has a 7m high tripod statue in honour of this distinction. Wells wrote the story whilst staying in Woking. It was also the birthplace of The Jam’s Paul Weller, and was the inspiration for their hit single A Town Called Malice. Comedians Sean Lock and Harry Hill and TV cook Delia Smith were also born here.

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