Head of Business Transformation

Head of Business Transformation Jobs

Most businesses reach a point where they have to decide whether to undergo a major transformation. It could be a completely new product stream or means of delivery, or it could mean reaching out into whole new markets. Whatever the transformation, there is a good chance that the existing methodologies and infrastructures need to be rebooted almost from scratch – and that needs the expertise of a head of business transformation.

This role involves analyzing the company’s current position compared to where it wants to be. The head then decides what is the most efficient and the least disruptive way of getting there. It can be quite a balancing act, and timing is often crucial to ensuring transformed production lines or services come on stream simultaneously to minimize downtime. Often the head of transformation is a visionary who sees openings that the company can exploit; other times he or she will be a technician, receiving and interpreting global aims from the board and making them reality.

The skills required

The head of business transformation needs to be all-seeing when it comes to a business’s processes and procedures. You will get to know the company and its inner workings intimately before the complex task of transformation, with all its predicted as well as any potentially unpredictable effects. Analysis of transformation using modelling and intelligence-gathering is also a requirement, so experience in this field is essential.

Because transformation often straddles two or more sectors, experience of working in one or both will be particularly valued as a source of knowledge. It’s also true that transformation can often be bad news for some of the company’s employees who are no longer required once it is complete. Part of the job in this scenario is managing expectations and making the whole process smooth for the company, or at least making projections that can be interpreted by HR and actioned.

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