Account Director - West Midlands Area
Account Director jobs
Winning new clients is a high-energy job, with a high potential for blind alleys and expended time between successful campaigns. That’s why it’s highly cost effective to devote quality time and resources to retaining existing clients. For that, skilled account directors are required.
In larger logistics companies, account directors will have a team of account managers underneath them, and they will deal directly with clients on a one-to-one basis; clients generally like to be dealing with the same person, who will know their needs and issues. Account directors will oversee the whole customer retention operation, and will be responsible for strategic decisions to this end, but not necessarily the micromanagement of order fulfilment. The account director may also have responsibility for organising and instructing a sales team in order to win new clients, as well as seeking out new openings with existing clients and their partners.
Reporting to the company management, he or she will be expected to explain decisions and actions and provide regular reports. Any problems that cannot be addressed by the account managers will become the account director’s responsibility, followed ultimately by the management’s.
Maintaining morale will be an important role, both in the clients and in your own team. Whether this means treading on egg shells or throwing a party will depend on the relationship!
The skills required
Interpersonal skills, particularly diplomacy, will be a key skill of the account director. Since different clients will have different needs and desires, from methods of payment to hours of work to corporate personality, you will need to have an instinct for switching demeanour at the sound of a ringing phone.
Sales and marketing experience will be extremely useful, as selling one’s company’s benefits does not end with the winning of a client; they will probably be constantly seeking out other deals to reduce their overheads, and you will need to be able to convince them that your company is the best option for them. You’ll need the confidence to be able to make important decisions without constant recourse to senior management.
£30000.00 - £40000.00 per annum
Operations ManagerCambridge £30,000 - £40,000 Role Profile Cast UK are supporting our client, a well-funded start up with a passion for sustainability. Due to their fast rate of expansion, they are ...
Transport Manager£Competitive Bonus BenefitsTamworthWorking Shift pattern - Monday - Friday Role Profile Bunzl Catering Supplies, part of the Bunzl Catering & Hospitality Division, is the leading dist...
Benefits, Relocation Package
Plant Manager Cornwall £ Competitive Salary, Benefits, Relocation Package Role ProfileOur client is a thriving manufacturing business with a site in Cornwall. They are currently looking to appoint a...
£48000.00 - £51000.00 per annum Benefits
Senior Logistics ManagerStevenage£48,00 - £51,000 Benefits Role ProfileBased in Stevenage Area, Cast UK's client is looking to strengthen its Logistics team with the recruitment of a Senior Logistic...
£27000.00 - £30000.00 per annum
Transport Supervisor£27,000 - £30,000 Benefits Working shift pattern - Monday - Friday.Birch Coppice, Tamworth Role Profile Bunzl Catering Supplies, part of the Bunzl Catering & Hospitality Division...
Content & Campaign Manager - Germany
£45000.00 - £50000.00 per annum
Brand & Campaign Manager Berlin - Germany Between €45,000 - €50,000 Role Profile An exciting opportunity for a Brand & Campaign Manager to join a start-up company whose mission is to play their part...
Reverse Logistics Coordinator
£25000.00 - £28000.00 per annum
Reverse Logistics Co-ordinator Feltham Area £25,000 - £28,000 Role ProfileBased in Feltham Area, Cast UK's client is looking to strengthen its Logistics team with the recruitment of a Reverse Logist...
Coventry, West Midlands
£40000 - £48000 per annum per annum
With a great culture, opportunities to get involved across divisions, direct/indirect procurement and manage projects within a large-scale organization, this Procurement Manager job opportunity is sup...
Supply Chain Analyst
£30000.00 - £35000.00 per annum
Supply Chain AnalystChester£30,000 - £35,000 Benefits Role ProfileOur client is an exciting e-commerce business looking to recruit a Supply Chain Analyst to take responsibility for inbound forecasti...
Procurement Director, FMCG
£75000 - £85000 per annum Excellent Benefits, Hybrid Working
Procurement Director (FMCG) West Yorkshire £80,000, depending on experience Do you have the energy, drive and passion to lead a developing Procurement function within a forward-thinking and moder...
Typical roles we recruit forROLES
Account Director Jobs in the West Midlands
Comprising seven metropolitan boroughs - the city of Birmingham, the City of Coventry, Dudley, Solihull, Sandwell, Walsall and the City of Wolverhampton, the West Midlands is an English county with plenty of opportunities for those seeking Account Director vacancies.
Throughout history, the region has been known for its commerce and industry. During the Middle Ages, wool and cloth manufacture brought a significant amount of wealth to the West Midlands, particularly in Coventry.
By the 1700s, metalworking, small arms manufacture and mining were all important for the local economy, and this expanded to include bicycle building during the Industrial Revolution and beyond. In addition, two large banks - Lloyds and Midlands Bank (which later became HSBC) were both founded in the region during the 18th and 19th centuries.
Fast forward to today and the West Midlands is thriving. Birmingham, which vies with Manchester for the title of Britain's second city, has been called one of the best places in the country to have a business and it seems that big companies agree.
From finance and media, to manufacturing, engineering, tourism, retail and the service sector, there are many well-known organisations with headquarters or other large facilities in the region - including Cooks the Bakery, Marston's, Chubb Locks and Carillion.
Jaguar, Land Rover and MG cars are also manufactured in the West Midlands, along with London's iconic black taxis.
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