Customer Supply Manager

Customer Supply Manager jobs

Maintaining a supply of stock is vital in retail and manufacturing. With retail, a lack of stock can result in empty shelves or inability to monopolise on promotions. In manufacturing, failure to supply vital components can bring a production line to a halt, with potentially disastrous results for supplier and manufacturer alike.

The customer supply manager’s job will be at the bare minimum to ensure that such events never happen. But it will also be about much more. It will be to ensure regular and timely delivery to meet the customer’s needs, communicate with the customer regularly to be updated on shifting needs which can either be predictable (e.g. seasonal demand or national festivals) or in reasonably short timeframes (e.g. something sparked by unseasonable weather or product recall replenishments). It will also to ensure that efficiency is built into the whole process.

Modern supply management can involve a good deal of automated ordering via direct-channel communication between sales departments, stock rooms and supplier. It is still essential to keep on top of the supply needs and manage forecasts and fine-tuning however, and since this might form only a part of the supply effort, there could be a good deal of juggling between this and the traditional means of identifying supply needs.

The skills required

With regular contact with customers an essential part of the job, the customer supply manager will need to possess first rate communication skills over any channel or face to face. Errors in ordering that are down to bad communication or overly complex instructions will not be tolerated in almost any supplier/customer relationship.

Since you might have a good deal of autonomy in the role, you’ll need to demonstrate an ability to make actionable decisions and see them through to fulfilment without constant reference to senior management. In high volume customer supply, such as in supermarkets, the supplied goods could be diverse and numerous, so you’ll need to be on top of all their stats from an early stage.

You’ll also need to be completely at ease using software solutions that are relevant to the type of supply you’ll be engaged with. A good all-round ability to pick up and master novel IT solutions will stand you in good stead, as many suppliers will have their own systems in operation.

Latest vacancies


H&S Manager

Normanton, West Yorkshire

£45000.00 - £50000.00 per annum

Health & Safety Manager Normanton £ 45,000 - £50,000Role Profile: Cast UK are delighted to have partnered exclusively with a global freight and logistics company as they look to strengthen their healt...

1 month ago

Procurement and Compliance Officer

Nottingham, Nottinghamshire

Up to £35000 per annum Benefits

Finance Officer, Nottingham, £35,000 per Annum. BenefitsDo you want the opportunity for truly flexible working?My client is looking for a brilliant Finance Office who has experience in the public se...

14 hours ago

Warehouse Shift Manager

Sutton-In-Ashfield, Nottinghamshire

£35000.00 - £38000.00 per annum Shift Allowance Benefits

Warehouse Shift Manager - £35,000 - £38,000 Shift Allowance Benefits - Sutton-in-AshfieldAre you looking for a new role with an exciting and growing business? We are supporting a growing client in...

1 day ago

Regional HR Manager



Regional HR ManagerSouthern UK£Competitive Car Excellent Benefits Role Profile Bunzl Catering Supplies, part of the Bunzl Catering & Hospitality Division, is the leading distributor of disposables...

1 day ago

Warehouse Administrator

Acton, London

£25000.00 - £30000.00 per annum

Warehouse Administrator £25,000 - £30,000 Benefits Acton Role Overview Cast UK are currently supporting a well-established Manufacturing business in their recruitment of a Warehouse Admin to be bas...

6 days ago

Fleet Manager (Remote/Hybrid)


£50000.00 - £55000.00 per annum Car allowance Benefits

Fleet Manager, Cheshire (Remote/Hybrid), £50,000 - £55,000 per Annum. Car allowance Benefits Do you want to join an exciting grounds maintenance business that' s going through a period of growth? ...

1 week ago

Warehouse Manager

Croydon, London


Operations Manager £50,000 - £55,000Croyden Role Profile An established global manufacturing business are looking for an experienced Operations Manager to be responsible for the effective management o...

1 week ago

Regulatory Affairs Specialist



Regulatory Affairs Specialist Cheshire £ Competitive Salary Role ProfileOur client is a highly successful medical device business based in Cheshire. They are currently looking to appoint a Regulatory...

1 week ago

Regulatory Affairs Support Administrator



Regulatory Affairs Support Administrator Cheshire £ Competitive Salary Role ProfileOur client is a highly successful medical device business based in Cheshire. They are currently looking to appoint ...

1 week ago

Sales Administrator

Rochdale, Greater Manchester

£25000.00 - £28000.00 per annum benefits

Sales Administrator, Rochdale, £25,000 - £28,000 Benefits Are you an enthusiastic, proactive individual with experience working in administration? Do you want to work for a growing business with a f...

1 week ago

We’re here to help

Whether you are a client or a candidate, getting to know you helps us to understand and anticipate your needs. Why not get in touch and see just what we can do for you today?

Contact Us